The Greenway Hotel & Spa Reviews
- 418 reviews
- Member since 2012
Gloucestershire, GL51 4UG
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Noticed eye watering wine list prices , cheapest at 45 so ordered house wine which we were charged 60 for and it wasn't very good either!
Also, unfriendly checkout man tried to charge 125 for 2nd night dinner that we didn't have!
A relaxing spa break
I recently enjoyed a wonderful, relaxing break at the Greenway Hotel. The staff were very welcoming and helpful. Everything was 1st class. We had a meal in the restaurant on the first evening and it was superb.
The spa was very relaxing with a pool, jacuzzi, steam room and sauna. I had a treatment at the spa which was very relaxing. I would highly recommend the hotel and spa.
Excellent stay
Excellent stay it was for my sisters 70th birthday the staff was welcoming and the food was exceptional plus the treatments in the spa were very enjoyable thank you for a lovely weekend we will return
Greenway Hotel
I had a relaxing enjoyable short break. Nice ambience and helpful
staff. Very nice room.
Relaxing stay
A lovely hotel, on the whole, and well located. The room I finally had was large and comfortable though the TV didn't work at first and the safe was temperamental. I say 'finally' because the heated towel rail in the first room wasn't working. I was told that 'maintenance' would check it the next morning but it was January and it would be cold in the morning. I was also less than impressed by the stains on the carpet. It was I who asked to be moved - it was not offered - and I was not offered help in moving. The second room, the same 'standard' as the first, was much nicer, especially the bathroom. The bed was very comfortable. I wonder why I was not allocated that room in the first place, especially as it was next to the room given to the friend I was travelling with. The staff and service in the restaurant were extremely good but the menu was rather disappointing and the cheese board overpriced. Breakfast was excellent apart from the fact that the tea was made with teabags not loose leaf tea - a small point, but it's the little things that make a hotel stand out. The treatment I had at the spa was also excellent and I rated the spa itself highly.
I just wish that a thorough check is made that everything in the guest rooms worked before guests check in.
I'll say 'No' about staying there again mainly because I prefer to try new places.
Great but restaurant needs improving
Generally ok ,however menu limited and not great value.The rooms were wonderful and surroundings and spa fantastic.
The hotel is let down by the restaurant which is a great shame.
Fabulous stay
We have had a difficult year and decided we wanted to be pampered and looked after the greenway hotel and spa did not disappoint. The only thing was the working out the bill at the end of the stay, maybe a more joined up system may make things more organised.
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