Okay hotel

Sudbury House is a strange hotel. Staff are helpful and friendly. The bar doesn't do lunches. The rooms are a bit like motel rooms - no wardrobes, minimal drawers, no view. Restaurant food mixed, some very good. OPL deal excellent!

excellent hotel

second time at this hotel will definitely be back lovely quit hotel nice grounds friendly staff

Weekend break

Very well furnished and comfortable bedroom. The restaurant is very sparsely furnished and lacking in character. It resembles more a canteen. The service was very good as was the food. All the staff were extremely friendly and helpful.

Enjoyable stay and pleasant staff. Not all perks included though

I stayed at the Sudbury House Hotel with my wife, Natalie and our 9 month old Maltipoo, Primrose. First impressions were very good, the entrance and reception areas looked very clean and the receptionist was very friendly and welcoming.

We headed to our room which was a nice size, clean and had a nice view overlooking the patio/garden area.

When booking our stay via CotswoldHotelBreaks.com we opted for a package deal which included a bottle of prosecco and chocolates in the room on arrival so we were disappointed this was not in the room when checking in. After settling in, we went to the restaurant for dinner and I mentioned to the nice lady on reception that the prosecco and chocolates were not in the room. She quickly apologized and said they were waiting to see which night we wanted these so I confirmed, we would be happy to have them the following evening instead and the receptionist confirmed they would make the arrangement and apologized again.

Disappointingly, on return to our room the following evening (after a full day out in the Cotswolds) the prosecco and chocolate were again absent from the room. I didn't want to have to raise a complaint about this so we decided to just leave it but it was quite frustrating that our package deal wasn't honored so we lost out on some of the benefits we had paid for. Especially after raising the issue the day prior.

That did sour the experience somewhat as we were looking forward to enjoying these in the evening.

Otherwise everything else was great and the food was delicious. Thank you.

Friendly and practical service

This was an excellent hotel, except for the shower, which was boiling hot and unusable. Big shame else I would return.

No review title

Ideal for a short break

Iwould stay here again but would eat out for dinner as restaurant was disappointing.
The grounds were lovely and very well kept.

Excellent hotel with friendly staff

The room was top quality and the staff were very friendly and helpful . Only feedback really is that the menu choice for the evening meal is very limited