Kind staff but needs some overall management

Booking for dinner ignored- should be asked on the Cotswold hotel breaks bookings website
Had to argue that we d phoned twice to try to reserve a 7.30pm dinner.
As a result staff were slow to serve us.
Fire alarm at 12.30 pm possibly due to insects encroaching into fire detector- apparently happens often- clearly this can and should be solved.
Not a great choice of wines.
Pleasant enough but probably not going to make it a regular haunt.

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I couldn t find fault with anything ! We had a fabulous stay the The Greenway . The spa was beautiful very relaxing , beautiful surroundings and we stayed in the Holly suite which was perfect . The staff were so attentive and the food was superb . We will definitely be back and booking through off peak luxury .

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Amazing and fabulous stay.

Great overnight stay

Warm friendly and good value for money. Staff were excellent.

Excellent short break

Very good break, excellent food, nice environment and very accomodating staff. Would use again.

Luxury Break Gift

We stayed at Greenway as we were given the gift of a luxury break by our family as we renewed our wedding vows in July 2018. We had a thoroughly wonderful time and would certianly stay there again and will recommend to everyone.

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Lovely hotel, spa, grounds and food.

Hotel, food, room, spa and grounds were all very lovely and perfect for 2 night break.

We had a few strange additions to our bill which soured the experience including restaurant service charge without warning and way above the 10% value of the pre-booked dinners, additional charges for food which weren't advised in advance, a random charge for 1 which staff could not explain. The room also had no shower which is strange for a hotel in this day and age.