The Greenway Hotel & Spa Reviews
- 405 reviews
- Member since 2012
Gloucestershire, GL51 4UG
Amazing hotel
We stayed for our anniversary and we weren t disappointed. Everything about the hotel is amazing , the food , the room and staff . It was just such a relaxing stay and we will return .
Dinner bed and breakfast stay
Lovely driveway to the hotel off the main road. On arrival, was welcomed straight away, taken to our lovely room and given our complimentary Prosecco. Room had a nice view and was well stocked. Before dinner, we had a drink in the fabulous grounds served by a lovely chatty lady. Food for dinner was lovely although not having the salmon was disappointing. Breakfast was great although it was a little disorganised (no menus on the tables). I need to stress however, we had a lovely time and would recommend.
Greenway Hotel
A lovely stay. Friendly and helpful staff. Beautiful buildings and surroundings. Very welcoming.Would recommend to anyone would definitely stay here again.
Not as expected
Due to COVID-19 most of the services expected weren t available. No room services given. No Valet parking or help with luggage. The restaraunt is definitely not gourmet dining it is of good standard but stops there. As an instance on the first evening I decided I would have the rack of lamb which turned out to be two complete small lamb chops at an extra charge of 7. A rack of lamb as the name suggests comes in a rack with just the eye of the chop with the fatty end removed from the bone. The actual size of the meals were very small in size and what would be given in most restaurants as part of a tasting menu. On our arrival there was a bottle of champagne in our room which we decide we would have later in the evening so we asked at reception for more ice to be delivered for 20:30, this never arrived so we asked for ice to be delivered at the same time on the second night that never happened either so we ended up bringing the champagne home. After these things regarding problems or faults the hotel is in an excellent position and the staff were attentive and gave excellent service.
Disappointing food
The evening meal menu was very limited and was the only option available for the 2 nights. The portions were small and some items were not cooked well. The on suite door closes whilst passing through catching your arm as you pass through. The SQ code system for obtaining hotel was illegible on a mobile phone because it could not be magnified.
Perfect!
This was a surprise anniversary trip and it didn t disappoint. The staff were extremely friendly and helpful, the service was excellent both in the restaurant and bar/lounge area. However it was the food that was absolutely outstanding! The quality and presentation of the evening meal especially was exceptional, they have very skilled Chefs. We were completely spoilt for choice on the menu and the breakfast choices too certainly didn t disappoint.
We would definitely like to return and would not hesitate to recommend.
2 night stay
The Greemway Hotel offered a very relaxing 2 night stay. The staff were excellent, extremely attentive and helpful.
The rooms, although dated, are very comfortable and immaculately clean.
The two night stay was a present from our daughter and was definitely a delightful experience.
3 nights stay
What a lovely place , very welcoming , very clean and pleased with the whole stay. The outstanding customer service was the highlight especially from Alex & Hannah an absolute credit to your business. The room was clean and tidy , the dinning room well laid out and very well presented. The food was outstanding the service was incredible plus the knowledge from the staff about the food and wine exellent. To top it off Simon the night porter is an incredible carictor full of local knowledge. So over all 10/10
405 reviews, sorted by Date Rating