Not romantic

Book your reservation for the resteraunt we were advised, first night, which of the four tables in the bar would you like. Chose the one nearest to the heating. Room downgraded to twin , and refunded because twin suite requested, but only king available.
Overall I think offpeak/almost empty would sum it up.
Apologies to the staff who were without doubt the shining stars of the stay.

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Our stay at the Hotel was disappointing. From the initial impression of the premises and staff, there was nothing to suggest a 4-star hotel and there was no pool either. We would certainly not recommend the venue.

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Disappointing

None of the choices on your review about the description of the hotel apply. It has lovely gardens but little in the way of things a family could do there together. The restaurant had very poor choiceand was highly over priced. The staff were few and far between and as a result we waited far too long to be served. The hotel would be far better used as an old people s home. It is not luxurious. The bathroom in our room was at best basic. The shower was inefficient and hard to use and there were no tissues provided. Providing bubbly wine and a few chocolates in the room on day one is not in itself romantic and the reception staff hardly acknowledged us after we had booked in. This was not the break we had looked forward to.

Disappointing break

the room was basic but okay the menu for the evening was the same for both nights we stayed with the exception of the soup of the day, we thought it was a pretty basic menu. my wife ordered haddock risotto the haddock came as a whole piece with the bones still in it, no one mentioned the fish had bones in it when it was served on challenging the waiter about this he said it was a fillet that would have bones in it, I would have thought that the fish should have been flaked to go in a risotto.
The bottle of bubbly and the chocolates that was supposed to come to the room on arrival we had to ask for about 2 hours later . The corridor leading up to the room we stayed in smelt of dampness.
We could go on but we would not stay at this Hotel again

Save money, go to Premier Inn

Paid 199 for room, meal and breakfast. Room was mediocre at best, hotel had no facilities other than restaurant and bar. Needed a fan as the room was too warm, they had none! Ordered 9 Luxury king prawns with avocado for a starter, got shrimps as a Beefeater prawn cocktail, when raised with the head waiter he literally lied and said on the packet they where cold water king prawns, OMG we laughed! they were shrimps no bigger than a finger nail. Why lie, why not admit you don't have the king prawns and had to make a substitute. We ordered room service breakfast on a form to choose our ingredients, that was ignored and we got what we were given, a basic breakfast, arrived cold, no butter or salt and pepper. So for the money, no I would NEVER stay here again.

Disappointing

After waiting 20mins for someone to appear at reception we eventually got to the room. It was ok a bit above a premier inn we would say. Not quite what we were expecting.
We ate at the restaurant the food was disappointing my chicken was dry and was in a gravy not sauce and husbands steak was well done- medium , when he asked for rare.
The bar guy was rude- he didn t want to be there !
So told the girl when we checked out about our problems she said ok no problem and she would get the manager to contact us - we re still waiting!!
Would not ever recommend this place we spoke to other guests staying there and they had all had issues!!

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We were vert disappointed with the standard of this hotel.
It was not designed for a 4 night stay as there was no wardrobe in the bedroom only a short stick on which you had to put coat hangers.
The phone never worked in the bedroom and the lift was broken for the last 2 days.
Finally the dinner menu was the same every night so we went out to avoid the rather poor choice.
we most certainly will not visit this hotel again.