Fabulous Place shame about the food

I never write reviews but this time I feel the need to. Our stay was lovely with great service, a lovely room and a beautiful spa to use. However, our included 3 course meal was poor at best. I never leave food but on this occasion left half my starter and virtually all of my main course. We both decided not to embark on a third disappointment and asked the restaurant to not bring out desserts.  

The following morning upon check out I was asked if everything was ok with our stay. I politely said yes it was lovely however the food was terrible. To which I got in reply 'I am sorry to hear that Mr Freeman, have a nice Christmas'!  I took care not to make a scene or be rude about complaining, but to be greeted with such apathy on check out was quite disturbing. We will not be returning.

Great stay

Great food, helpful staff, luxurious rooms

What a treat

Super hotel with impeccable staff. We had a delightful room, not in the main old hotel which initially disappointed me as we walked on through the restaurant and spa to reach a room in the ugly part of the building. ..how wrong I was, to 'make up' for being out of the charming old building we had an enormous room reminiscent of a scottish hunting lodge!

Great one night package, wish we could have stayed for longer!

This is a welcoming and relaxing hotel. The staff are very friendly and professional and the hotel's in a peaceful location. Particular highlights were the spacious room overlooking the gardens, outdoor hot tub and delicious dinner & breakfast. We will definitely stay here again and can't recommend it highly enough.

wedding anniversary

We stayed for two nights in October to celebrate our 32nd wedding anniversary. We could not have chosen a better location.  We would find it hard to find fault any aspect of our stay and would definitely recommend.

Ideal Hotel

3rd stay at the hotel. Different rooms each time and all have been excellent. Food is exceptional and the staff cater well for any dietary requirements. Spa - very good. A great place if you like walking as you have easy access to the Cotswold way. We will be returning again.

Atmosphere in the resturant

The resturant was very quiet with no atmosphere which made it feel quite awkward

Stayed at The Greenway hotel for one night on our road trip of fabulous hotels.

Lovely hotel, all staff very friendly and efficient, comfortable bed, pretty grounds, good food. Well done