Friendly and relaxing stay

For the warm welcome by James and the knowledgable Alex in the bar the hotel was exactly what we needed. The feature room exceeded our expectations plus the food in the restaurant was first class apart from the lack of pheasant on our second night. I was offered pigeon which I accepted but was not told it carried a 19 supplement! In fairness this was waived but I should have been told.
The renovation of the reception didn t trouble us except from no beer on tap being available.
The spa and hot tub is brilliant.
Well done Greenway.

Hotel didn't totally meet our expectations

Owing to continuing works at the Hotel, we were offered a room upgrade and complimentary wine with our evening meal. We appreciated this, but, had we known the extent of the disruption eg Garden Room restaurant replaced with the Spa Cafe, and no lounge area, we would have booked elsewhere.
Somewhat disconcerting was being asked to pay a supplement and service charge on leaving, for food we hadn't ordered on the first evening.

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This a fabulous hotel, which we have been to a number of times, although this time we had quite a few problems, although afterwards the manager was very helpful. Great food and restaurant.

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Very pleasant overnight stay. Staff were very helpful and accommodating. Thank yoi

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Easter break

We had a lovely time during our 2 night stay.
We thoroughly enjoyed the food and found the staff both friendly and very helpful.
Our room (28) was fantastic with a great view up the fill.