The Greenway Hotel & Spa

Luxury Cotswolds country spa hotel near Cheltenham

Member since 2012

Tier four

From £120.84 pppn for a 6 night stay
to £185 pppn for a 1 night stay

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The Greenway Hotel & Spa Reviews

Gloucestershire, GL51 4UG

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The Greenway Hotel & Spa

402 reviews, sorted by Date Rating

Disappointed

NL, Orpington, stayed: August 2015

This was booked as part of our mini moon. The house is gorgeous, the food good and the room lovely although could do with a bit of updating.  The spa was incredibly dissappointing, as part of our deal we should have received 2 treatments however the spa was so overbooked we were not able to do so, unless one of us went in the morning and the other at about 3pm therefore not enabling us to go and explore all the Cotswolds has to offer.  In light of this we were given a bottle of champagne however; the whole reason we booked this hotel was to make use of the spa treatments and we were not able to do so. The spa was also not fully functional with a broken tropical shower and then on the second day 2 of the steam rooms were under maintenance so again not useable.  If you do choose to stay here I would make sure the spa is fully operational and that you have pre-booked treatments to avoid disappointment.


We say...

We are sorry to hear that your stay at The Greenway Hotel fell below your expectations, particularly as it was part of your mini-moon.  

Your comments have been passed on to the General Manager and he apologises for the spa not being fully functional during your stay, as he appreciates that this was a big part of your stay.  He has assured us that this has now been rectified.  We do recommend that all spa treatments are booked prior to your arrival as they do tend to get busy and it was unfortunate that this was the case during your stay which we understand was very disappointing.  

We are pleased to hear that you enjoyed the lovely house and the food they have on offer.    

Kind regards

Offpeakluxury


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The all rounder.

Philip, Lancaster, stayed: September 2015

The Greenway, so convenient for M5 ( 2 miles ) and at the foot of the lovely Cotswolds.
A very warm welcome from the start at this excellent, smallish hotel. Could not fault it.
We will be back. It's a great half-way house on our journey from the North to my family in Devon. We can't wait to visit again.



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  • Would stay here again

No review title

SB, Hants, stayed: September 2015

Have been here twice now, spa is OK, treatments on package are not 30 minutes but 10 minutes trying to sell products. However, the staff are very welcoming and cannot do enough for you, happy to have a chat among their many duties, the rooms are very clean with water and fruit a given each day. The restaurant is the jewel in the crown, it is to die for, this is a 2 AA Rosettes but should be a Michelin star, the food is exquisite with exquisite wines available to complement. Beautiful grounds with lots to see nearby and not far from Cheltenham, Our second visit was not a disappointment from our first and we look forward to returning.



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  • Would stay here again

Stayed at The Greenway hotel for one night on our road trip of fabulous hotels.

Jennifer W, Devon, stayed: September 2015

Lovely hotel, all staff very friendly and efficient, comfortable bed, pretty grounds, good food. Well done



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  • Would stay here again

Atmosphere in the resturant

Anon, stayed: September 2015

The resturant was very quiet with no atmosphere which made it feel quite awkward


We say...

We were sorry to read that you felt the restaurant had no atmosphere due to it being quiet.  We have passed your comments onto the hotel team. We hope that you enjoyed yourselves overall.

Kind regards,

 

Offpeakluxury


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Ideal Hotel

Iain B, Somerset, stayed: September 2015

3rd stay at the hotel. Different rooms each time and all have been excellent. Food is exceptional and the staff cater well for any dietary requirements. Spa - very good. A great place if you like walking as you have easy access to the Cotswold way. We will be returning again.



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wedding anniversary

LA, Preston, stayed: October 2015

We stayed for two nights in October to celebrate our 32nd wedding anniversary. We could not have chosen a better location.  We would find it hard to find fault any aspect of our stay and would definitely recommend.



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Great one night package, wish we could have stayed for longer!

Anon, stayed: November 2015

This is a welcoming and relaxing hotel. The staff are very friendly and professional and the hotel's in a peaceful location. Particular highlights were the spacious room overlooking the gardens, outdoor hot tub and delicious dinner & breakfast. We will definitely stay here again and can't recommend it highly enough.



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