Lovely stay, shame about breakfast

Great night away - shame about the breakfast!
Bought as a birthday present we stayed here for 1 night with a 3 course meal and breakfast included. On arrival the lady on reception was attentive and swift. Our room (Spruce) was on the top floor with a hobbit sized door (luckily not an issue for me as I am vertically challenged!). the room was spotless and a good size. Only issue was the shower over the bath - there was no screen or curtain so when I used the shower to rinse my hair, the floor got rather wet. We retuned the channels on the tv as there were only a few freebies ones available.
The meal included in our stay was from the Garden restaurant menu but, due to a fussy partner, we ate off the bar menu was no issue for the staff and our main waitress was friendly. There was a slight mix up with our bill (ie we were charged over 50 extra for drinks which should have been put on the bill of the table behind us rather than ours) but this was speedily rectified.
The only issue with our stay was breakfast - there did not seem to be enough staff on duty perhaps as service was extremely slow. The main waitress (who was very abrupt and not at all friendly) took over 20 minutes to ask whether we wanted tea or coffee. However, during this 20 minutes she did take orders off 2 tables who were seated after us so not great customer service there!! Once our orders were in, it then took another 15 minutes for the tea, juice, pastries to arrive. We did manage to ask a different waitress where they were and she brought them straight out. The hot food, when it eventually arrived, was fine if rather sparse. Our meal took over an hour from start to finish (a couple who were seated literally 30 seconds before us received much better service and had eaten their hot food and left before we even got our teas and juices.
N the whole a lovely stay but spoilt by breakfast.

Lovely stay

We had a lovely stay at the Greenway. The staff were really helpful and did an amazing job, even with all the COVID restrictions in place. Our room was beautiful and the food was absolutely superb. We will definitely visit again! Thank you!

Lovely break

Really enjoyed our short break here. The food was great, the pool was very relaxing and the room was perfect. All the staff were lovely and helpful. There were wonderful views and the surrounding countryside and access to Cheltenham and local beauty spots made it a very good location.

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2 nights break at the Greenway hotel and Spa

Beautiful hotels' setting and grounds with dear spotted on the grass from the window, lovely and old fashion type of building with inglenook fire places and quite plash interiors. The restaurant served excellent dinners with very artistic dishes and the only downside was the rather small portions.
Excellent spa treatments with good service that are worth trying.

One night stay

Bought a package deal for one night. Lovely building and grounds, room was really excellent, very comfortable, clean and classy decor etc, great bathroom. Spa excellent, really great facilities, pool and hot tub. Restaurant was good, a bit too quiet not much ambiance, I guess that s intentional the kind of place it is but not our style, food was good but menu disappointed. Overall had a great stay and worth it for the rooms and spa.

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