Excellent v

A friend and I stayed here for 5 nights and had the most wonderful time. The staff were so helpful and friendly. The food was excellent and we had afternoon tea one day which was exceptional, so much that we took a doggy bag away with us. My friend is Gluten intolerant and every effort was made to make sure they catered for her requirements.
We had a room in the stable block which had an amazing view over the gardens and hills.
There was just a couple of minor things that we noticed , one being our shower in the room was a bit grubby on the bottom of the door and we did get a rather nasty smell coming up from the bath, but the maintenance people did try to sort it out for us. The other thing was the price to use the pool was quite expensive 15, if you weren t having treatments over 50. But our overall experience of staying here was wonderful.

A most enjoyable stay

A fabulous stay in a splendid hotel. I had one morning when my cooked breakfast was not hot but otherwise the food was absolutely fabulous. The evening meal was cooked to order, it looked appealing and tasted great I have no complaints about the food; it was just rather slow in each course arriving. We had a lovely room; we used the spa on one day which had to be booked so numbers could be controlled. All the staff were friendly and polite; an enjoyable stay.

No review title

Good

Lovely escape

Beautiful picturesque location, wonderful helpful staff and amazing fresh & well presented food.
The bedroom was ok but bed uncomfortable and we had a unsettled nights sleep which is a shame as everything else was great.

Exceeded expectations!

I can't praise this hotel enough! Everything was excellent!  We stayed here for two nights with evening meals and breakfast included.  The food was outstanding and well presented. There was a very relaxed feeling in the restaurant and you didn't feel rushed like you do at some hotel restaurants where they bring out the mains immediately after the starters have been finished! At the same time service was not slow.  The room was very pleasant and airy and the bed very comfortable. I have arthritis and often don't get a good night's sleep when staying in hotels but I did here.
The spa was fabulous too! We only used the pool and outdoor hot tub but both were of a good standard. The pool was mid sized, larger than many hotel pools but not too small that you couldn't get a decent swim. This was aided by the fact you have to book your pool time due to Corona Virus and limited to three families/groups at a time. The hot tub is in a lovely courtyard setting.
All the staff were very helpful and friendly!
The gardens are spectacular and there are fabulous views from the dining rooms. We even saw a fawn resting by a hedge from our bedroom window.
The hotel location is perfect for days out in Cheltenham and Glouster. We particularly loved Gloucester with it's developed dock area and historic features of its Town Centre.
I would fully recommend this hotel to all my friends!  We will perhaps return; though we like to try new places.

A few tweaks and it could be 10 out of 10!

Beautiful building and Great Gatsby aesthetics.
Gourmet food and a stunning spa. Lovely cocktails and polite staff.
Tweaks..mattress needs changing, more veggie options for guests staying for 3 nights (same menu), 45 mins spa use for 3 days feels a little mean and more generous with teas and coffee in the room would be nice (covid= no one enters to clean or top up). With thanks.

Wonderful stay, fantastic staff, definitely coming back

I booked into the hotel for 5 days for a virtual conference that was being run on US EST time, so very antisocial hours in the UK. I explained to staff beforehand that I'd have some specific needs ref a quiet location, plenty of space, was bringing a dog for company, odd mealtimes, and so forth. Not only did they carry forward all of the requests impeccably when i was there, they went out of their way, every single member of staff, to make me feel welcome, and help me to adjust and get the best out of their facilities and my time at the conference. And they made Bobby feel hugely welcome too. I literally felt like it was a home from home which is just what i wanted after a long 15 hour work day. Plus, the room (i had a suite for space to work) was gorgeous, with lovely dark curtains for sleeping through the morning, comfy furniture and good facilities (a couple more drawers for clothes was the only thing i would have added). The restaurant went out of their way to keep my meals interesting and time appropriate. The grounds were the most wonderful escape whenever we had a quick break and the spa was a fantastic relaxation before each day started. I really can't praise them highly enough and plan to bring my husband back as soon as possible to share in the lovely atmosphere they create. Thank you.