Lovely location and helpful staff, bed and wifi let it down

My partner and I stayed at Widbrook grange for a long weekend as a relaxing break in the country in September 2018. The location was lovely, with scenic walks in both directions along the Kennet and Avon canal and an easy flat stroll to Bradford on Avon. The house is lovely, with homely, warm and welcoming areas to sit and read or have a glass of wine and chat. The gin bar was excellent, with a wide range on offer. The breakfast was good and we had breakfast in our room on the final morning which was an added treat. Our main reasons for rating the hotel as OK rather than excellent was the bed (which in the classic room was surprisingly small and very soft leading to a restless night of poor sleep), the wifi, which didn't work at all in our room in the hay barn, and the Sunday lunch, which sadly was a real disappointment (beef was fatty throughout and overall wasn't as tasty as we'd hoped). There's definitely some room for improvement which affected our impression of value for money. For me the bed and quality of sleep is so important on a weekend away and it was a shame that this let the hotel down.

Lovely relaxing break

Widbrook Grange is a warm welcoming hotel. Our room was large and comfortable. Comfy beds with lovely fresh linen . Welcoming tea tray refreshed daily. Restaurant provides gourmet meals beautifully presented. Duck and lamb were fabulous. Wine waiters were friendly and extremely helpful. Breakfast buffet was excellent with traditional hot courses to follow, again beautifully presented. We will come back!

So relaxing

Our 2 night break was just what we needed, a quiet room so a good nights sleep, wonderful food and a gin bar with 150 gins ! The customer service was wonderful, the staff were so friendly and helpful and the hotel is just beautiful .