Widbrook Grange

Luxury Cotswolds hotel with indoor swimming pool near Bradford-on-Avon

Member since 2018

Tier three

From £85.42 pppn for a 6 night stay
to £120.36 pppn for a 7 night stay

View Special Offers Find Offers

Widbrook Grange Reviews

Wiltshire, BA15 1UH

Customer service:

Rooms:

Restaurant:

Location:

Value for money:

Widbrook Grange

334 reviews, sorted by Date Rating

So relaxing

Shirley, Devon, stayed: August 2018

Our 2 night break was just what we needed, a quiet room so a good nights sleep, wonderful food and a gin bar with 150 gins ! The customer service was wonderful, the staff were so friendly and helpful and the hotel is just beautiful .



Overall Rating:

Customer service:

Room(s):

Restaurant:

Location:

Value for money:

  • Would stay here again

Lovely relaxing break

Maureen, Kent, stayed: August 2018

Widbrook Grange is a warm welcoming hotel. Our room was large and comfortable. Comfy beds with lovely fresh linen . Welcoming tea tray refreshed daily. Restaurant provides gourmet meals beautifully presented. Duck and lamb were fabulous. Wine waiters were friendly and extremely helpful. Breakfast buffet was excellent with traditional hot courses to follow, again beautifully presented. We will come back!



Overall Rating:

Customer service:

Room(s):

Restaurant:

Location:

Value for money:

Lovely location and helpful staff, bed and wifi let it down

Charlotte, stayed: September 2018

My partner and I stayed at Widbrook grange for a long weekend as a relaxing break in the country in September 2018. The location was lovely, with scenic walks in both directions along the Kennet and Avon canal and an easy flat stroll to Bradford on Avon. The house is lovely, with homely, warm and welcoming areas to sit and read or have a glass of wine and chat. The gin bar was excellent, with a wide range on offer. The breakfast was good and we had breakfast in our room on the final morning which was an added treat. Our main reasons for rating the hotel as OK rather than excellent was the bed (which in the classic room was surprisingly small and very soft leading to a restless night of poor sleep), the wifi, which didn't work at all in our room in the hay barn, and the Sunday lunch, which sadly was a real disappointment (beef was fatty throughout and overall wasn't as tasty as we'd hoped). There's definitely some room for improvement which affected our impression of value for money. For me the bed and quality of sleep is so important on a weekend away and it was a shame that this let the hotel down.



Overall Rating:

Customer service:

Room(s):

Restaurant:

Location:

Value for money:

Peace and Quiet

JW, West Midlands, stayed: October 2018

Overall we found the hotel good.
On our 2nd night I had an unpleasant experience in the restaurant, I found the menu rather limited (I don't eat fish or offal) and so I ordered the chicken and bacon salad. The chicken looked and tasted nothing like chicken. It was rubbery and tasteless and I think it was not a fresh chicken breast but a preformed one. I could not find any bacon in the salad. I told the waiter of my concerns, he argued with me (loudly) and at my request removed my main course. I was still hungry so requested the cheese course. I was nowhere the 30 allowance for dinner but was nevertheless charged 8 for 6 wafer thin biscuits, 3 tiny bits of cheese and NO butter. Also the septic tank was fairly smelly (I know that's no ones fault ) but thought you would like to be aware of this. Pool was good.



Widbrook Grange says...

Dear Mrs Wheeler, 
Thank you for taking the time to provide your valuable feedback. It is deeply disappointing to read your review and learn that your experience fell short of meeting expectations. 
In response to your comments about your dining experience, we can assure you that we do not use offal as an ingredient in any of our menus and have a variety of meat dishes available such as duck, steak, beef burger, lamb, ravioli and salads. Our chefs use fresh chicken breast, and use a suvee bath to cook the chicken to ensure it is tender and moist. We do not pan fry chicken. Portions are vacuum packed for maintaining freshness and our bacon is thinly sliced until crispy mixed with salad leaves.
A cheeseboard includes homemade fig chutney with butter available on request. Your package entitled you to £30 dinner allowance per person, if you exceeded this allowance you are required to pay for extras on departure. We can only apologise if you were charged extra by mistake and will happily refund you if a copy of receipt is provided.
Please accept our apologies for the disturbing smell you experienced. Since your stay we have liaised with a specialised engineer to investigate the root of the problem.
Once again, thank you for sharing your insightful comments and it is our hope that you will allow us another opportunity to impress you in the near future.
Warm regards, 
Hakan Tiryaki 
General Manager
 

Overall Rating:

Customer service:

Room(s):

Restaurant:

Location:

Value for money:

  • Would stay here again

No review title

Anon, stayed: November 2018

last minute night away, gin bar very small and lacked enough seats on busy Friday. nice food and good friedly staff.



Overall Rating:

Customer service:

Room(s):

Restaurant:

Location:

Value for money:

  • Would stay here again

Anniversay treat

Stephen, Cambridgeshire, stayed: December 2018

Booked for our 44th wedding anniversary (December) Lovely hotel and decor very Christmassy.
First class food and helpful staff. Really enjoyed our stay. Bonus to use the local bus to Bath so no worries with parking. If in this part of the world again we will gladly rebook.



Overall Rating:

Customer service:

Room(s):

Restaurant:

Location:

Value for money:

  • Would stay here again

January break

Ken S, West Sussex, stayed: January 2019

Widbrook Grange turned out to be better than envisaged on the website. The building has had a very stylish, understated makeover with some nice quirky touches. It's very dog friendly and the converted stable block rooms are ideal and most comfortable. The public lounges are lovely to relax in and have open fires. The restaurant serves excellent food and has a good wine list, all at fair prices for the quality served up. The real gem is the Gin Bar which is very characterful. Large grounds for dog walking and close to Bradford-upon-Avon and the Kennet and Avon canal. Staff very friendly and helpful and made our stay most enjoyable. Perfect for a short break at any time of year.



Overall Rating:

Customer service:

Room(s):

Restaurant:

Location:

Value for money:

  • Would stay here again

Quirky relaxing break

Shirley, South Glamorgan, stayed: April 2019

We enjoyed our stay at Widbrook Grange Hotel very much. It was very relaxing from the outset. The food was excellent. All produce locally sourced and of a very high quality. The location was superb for visiting lots of places including Stonehenge and Avebury. The Staff were extremely helpful and efficient. They were knowledgeable about the food which was being served and nearby places of interest. Our accommodation was very comfortable and quirky. We had a roll top bath in our bedroom as well as a separate shower room. We would like to return in the future.



Overall Rating:

Customer service:

Room(s):

Restaurant:

Location:

Value for money:

  • Would stay here again