Lovely food. Room disappointing.

Cannot fault our evening meals. Excellent quality ingredients and presented beautifully. Choice of cereal at breakfast limited and extra charge for cappuccino/ latte surprising in this type of hotel. Our room was disappointing in the stable conversion. Good size and very clean, but very tired paintwork and very dark. There was excessive condensation on all windows, even when left on ventilation lock resulting in slight damp feeling clothes in the wardrobe. No opaque glass in bathroom window overlooking car park, so blind had to be permanently closed. The room was next to swimming pool and with lack of soundproofing it was noisy at times ( including opera singing at 7.30 am!)

Off peak luxury not up to its name

Widbrook Grange is a lovely country hotel in well kept grounds.
We booked a 24 hr off peak luxury break for two.
The staff throughout our stay were courteous, efficient and friendly. Breakfast and dinner were delicious although I thought they might have tried to source local produce.
Our bed was enormous and very comfortable but the room lacked a full length mirror., and the door into the en-suite would not close properly,
After a late bath I was unable to remove the plug which had no chain or way of levering it up. Consequently morning showers were had calf deep in last nights cold bath water.
The loo roll holder fell apart when it was touched.
After mentioning these irritations by email to the manager I received a very brief acknowledgement and apology . Not luxury I m afraid. Should do better.

Be careful!

I booked a 3 day break for 6 people. 25 pp off each evening meal. However the restaurant was so overpriced it was not possible to have any 2 course meal without a surcharge. One couple had to pay an additional 129! There should be several 2 course meals available for 25. The food the first 2 evenings was small on quantity and extra for vegetables!!!! On leaving there is a 10% service charge including on the 25 given for free each night. We object to this current trend of adding the service charge. We give one when it is our choice. We do not give one when it's added. We do not want unpleasant practices coming in from the USA. We will not recommend Widbrook nor your website.

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Beautiful location in the south West

We were so looking forwards to our stay and the location didn't disappoint. It's beautiful.

Sadly, the hotel is a bit tired and is ready for a refurb. The chairs in the restaurant wobble and we had to swap ours twice. The restaurant was freezing and it took away from the enjoyment our meal. The food however was lovely though, although there are very limited veggie options I found one that was very tasty.

The room was spacious but also a bit tired with thread bare carpet in places. We did live the quirkiness of the room with the beans and the old doors.

It didn't take away from our visit to the area, and we had a nice stay all in all.

Some good points but overall - disappointing.

We stayed for two nights in early September on a Daily Telegraph offer. The plus points were - friendly and helpful staff, comfortable bed with large feather pillows, lovely shower with huge bath sheets, nice food. I'm afraid that our room and the buildings generally were rather disappointing. I'm not sure if the furnishings were attempting to achieve the "shabby chic" look but our room looked as if it had been furnished as a result of a house clearance.My husband went to sit on a chair in reception only to be enveloped in a cloud of dust and the dining room chairs are stained and dirty. The buildings , generally, looked really neglected - one of the handrails leading to our first floor room ( in an outbuilding )was rotten and coming away from the wall ( I reported it ) and windowsills and doors all needed a lick of paint. There are buckets placed around the courtyard which had once, I imagine , held flowers but now sport only weeds. The gardens, too, looked in need of some attention. I think the staff do their best here but some financial input is needed here if this pretty house , in such an attractive location , is to survive as a destination for those in search of a country house break.

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Two night stay in deluxe room

The food, both breakfast and dinner, were excellent quality. The staff were all friendly and helpful. Two factors let down our stay however, the first being the leisure centre- the pool was absolutely freezing, and no lounge chairs to relax in. Finally our room, in the courtyard, while a good size and very comfortable bed, was slightly shabby with peeling paint in places, and felt damp and musty.