Widbrook Grange Reviews
- 343 reviews
- Member since 2018
Wiltshire, BA15 1UH
Stay with friends
A good friend suggested that we book for the same stay that she had already booked, originally for the Bath Xmas markets. The hotel was very welcoming, the food at dinner was excellent. Although the Xmas markets were cancelled this year (COVID again) we had a really good time in both Bath and Bradford, helped by our lovely stay at Widbrook Grange.
Our midweek break
Nice room, well placed next to a lovely pool
Restaurant good food, reasonable portions
Plumbing in room not brilliant, water pressure low, shower just OK toilet nearly backed up on several occasions
However we enjoyed our stay, gardens were beautiful
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A pleasant stay at a venue requiring attention to detail.
We found all the staff professional and friendly. Room 21 was spacious but with very liitle daylight. We had to ask for a reading lamp. One side of the bed mattress lacked support and we propped it up with a pillow. This was reported to reception. It was not corrected during our stay. There was limited choice in the Restaurant menu for us being there for three nights. The menue cards were worn and poorly presented but the food and service were good. The evening background music was definately not to our taste and rather spoiled the ambience.
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Excellent Customer Service
The staff were very welcoming and nothing was too much trouble for them. The 2 men who served behind the bar were exceptional. They were very friendly and welcoming. Their knowledge of gins (and tonics) was particularly helpful as there were so many to choose from!
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