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Lovely place for short break

All staff friendly and helpful., did they best to accommodate our needs.
Good selection of items for breakfast menu.
Spa facilities were clean and tidy, and very good.
Bedroom was spacious, clean and tidy, and quite warm - our heating was on, which was needed
for the time of year we visited. For the future - consider double glazed windows and mini fridge.

Lovely large well maintained grounds and gardens.

Would recommend.

Our much needed few days away to relax !

A beautiful setting for a getaway break.
Excellent customer service, fantastic food and wine.
Room very comfortable and overall cleanliness throughout the hotel was excellent.
Spa and Golf facilities are excellent.

We would highly recommend a stay here and look forward to a return visit.

Hotel spectacular, spa needs attention to customer service

A beautiful hotel & grounds. Restaurant & food were exemplary. Beautiful evening meal & good breakfast choice Booked a one night spa break for myself, Mum, Aunt & Daughter. Quite bedrooms, good beds & plenty of hot water Unfortunately the spa experience let us down. First a mix up with treatment bookings, meant several attempts to resolve with two treatments not available after booking system & telephone conversations both failed to secure slots. The foot spas were out of order & the outdoor whirlpool was shut for half the day due to chlorine imbalance. Towels & robes need replacing as very tired. We were given a complimentary afternoon tea to compensate when I complained. The girls who carried out our treatments were nice & professional. Body massage was the strong point of the day.

In The Heart Of Warwickshire

Some interesting architectural features, eg fireplace, panelling
Beautiful views across the formal gardens and golf course.
My meal was excellent, cod with prawn sauce, but my wife needed more vegetarian options .
Good variety for breakfast, but keeping food hot over-cooked the fried eggs. Difficult I know.
Our room was comfortable and spacious, shower over bath not the best for us, but plenty of hot water.
The staff we met were helpful and polite, no complaints, only praise.
Charlecote Manor is nearby and worth a visit (National Trust)

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Valentines short break

It is an older type of retreat but the quality of rooms could be better. We were amazed although an old property there could be no lift and no help to get baggage to an upper floor. We did enjoy the spar but some of the facilities needed maintenance. We did enjoy the food in the restaurant. It is a very nice location.