Great hotel, but service is hit and miss

Had a great two nights at this hotel, but the restaurant service went from great to ok rather quickly each day. The first night we were there the servers were informed and attentive but the second one no one really knew what the dishes were, they didn't even tell us what each dish was when they brought them out, and some of the servers surprisingly didn't speak English. Other than that, a lovely hotel with nice ambiance and food.

Relaxing mid-week break

Great staff supported by excellent food and a really relaxing atmosphere. However, we would stay in the main house next time rather than the annex which, whilst nice enough, was overlooking a back road which was used early each morning by some very noisy people!. Not all rooms look over this road so I am sure many would be fine. Ours, unfortunately, did and this led to some very early mornings!

Ideal for a peaceful relaxing break

I stayed at the Wood Norton with my husband, we chose it for our mini moon. The hotel was full of character and has an amazing history. Our room was beautiful with amazing wood panelling on the walls, a massive comfortable bed and a shower big enough for two! The food in the restaurant was absolutely delicious and the staff could not be faulted. I would recommend this hotel to anyone wanting peace and quiet in beautiful surroundings.

Lovely Getaway

We had a lovely weekend break at The Wood Norton, the staff were very attentive. Would recommend a visit.

Lovely stay

Had a wonderful wedding anniversary on a mid week break package.

we had a most relaxing short break at the Wood Norton and would definitely recommend it to others.

Disappointed

We upgraded our Room, and we're very disappointed. It was a very dark Room, which they acknowledged at Check out. They have since our Visit mentioned the Room problem on Trip Advisor. The Hotel was not full at the time of our Visit, and they could have allocated us another Room. I thought because we booked through Off Peak Luxury that the Margins might be tight for the Hotel hence the poor Quality Room.
The Staff were very good and Friendly , but continuously complained that they were under pressure , due to not enough Staff been on Duty.

Stay at the Woodnorton.

Apart from a mix up with the bill, which was quickly sorted out, and a lift that was out of action everything was fine. The cream tea was the highlight of our visit.