Fab break away

We had the most relaxing lovely break here. So close to Stratford Upon Avon which is a gorgeous place to wander around. The park opposite was stunning.

Thank you for the lovely stay

Tired decor ..Limited repetitive menu . Out dated furnishings in room . No lift . Disappointing !

Accommodation in separate block remote from reception and restaurant facility. No covered access between blocks . Guests have to traverse the car park to access restaurant .
The whole hotel needs a redecorate and re furnish to bring it up to an acceptable standard .

Food was mediocre .

Rooms are dark and poorly furnished with poor quality furniture .
Reception area needs a re style to create a more welcoming ambiance (lower the counter level.

Great stay but the dogs

Arrived at hotel reception staff very good .room clean food ok but the dogs were everywhere
Dogs in all the rooms surrounding ours dogs in bar part of restaurant no very good put us of
Seemed dogs were more welcome

Short Break Stay

Great location. Staff always helpful and good car parking. Room was generous in size and clean but just a little tired. Tasty breakfast and great area to explore.

No review title

Good location for exploring the area

As in the tittle. Bit under staffed hence waiting around for people to appear then running around to catch up.

Lack of staff spoilt our break.

Although the staff who were there did their best to provide a service they were unable to cover everything .
Service in the restaurant was poor and the menu was very repetitive. There was no information about the local area at the reception desk and we only stumbled on the stately home across the road by accident!

Non relaxing break

Booked an Executive room short break. Room had no wardrobe or anywhere to hang clothes, cobwebs hanging from the ceiling and on the walls and floor where the wardrobe had been was damp. The hotel could not change rooms for us on the first night as they were fully booked. We changed rooms next morning and that room was fine although it was not an executive room. We were given a complimentary dinner and bottle of wine that evening. At dinner I requested some more Parmesan cheese for my meal and were told that it was portioned out and I would have to wait to see if anyone ordered the meal with Parmesan until later. After the meal we were sat in the bar area talking to another couple when the restaurant manager gave me a bill for the dinner!! I told him that it was complimentary as agreed with the General Manager that morning. After some heated discussion on my part he relented and zeroed the bill.
Overall not an enjoyable stay and certainly not relaxing!!