Manor House Hotel Moreton in Marsh Reviews
- 91 reviews
- Member since 2003
Moreton-In-Marsh, Glos., GL56 0LJ
No review title
A lucky find!
We thoroughly enjoyed our stay at this hotel. The room was extremely comfortable and well appointed but, as it was at the front of the hotel, we did hear the traffic rather early in the morning.
However, everything else was excellent, a very relaxing stay. We have stayed at several hotels in the Cotswolds and this would rate as one of the best.
Food
For a hotel of this quality one would expect either greater choice or change of menu after a couple of days.
We asked the waitress if there was any other alternative if we were to stay longer - no there was just the set menu to choose from.
Also as we are approaching our 70's with our room being in the attic it was a long hike up and down although they did offer to carry bags.
No review title
We say...
After contacting you for additional feedback your review was forwarded to the hotel's Deputy Manager.
Firstly they were disappointed to learn that you did not enjoy your recent stay with them. The hotel is committed to providing the highest standard of service, hence the Deputy Manager does chat to all the guests to ensure everyone is looked after well. He is sorry that you felt he was interrupting you and would like to assure you that there was no intention to do so.
Your feedback regarding the room and service in the restaurant has been used in their operations meeting and discussed with their Head Chef and Restaurant Manager. They sincerely regret that they fell short of their goal in this instance.
Kind regards
Offpeakluxury
New Year's Eve hotel break
We booked a New Year's eve package at short notice. Not cheap, but the food was excellent and the staff friendly and helpful. Hotel has a historic/quality feel and Moreton in the Marsh is an interesting/quaint town to visit. The room was generally OK; although bath but no shower. Silliest thing was a room safe that required lying down and using a torch to operate! We took a barman's recommendation on the gin for a G&T and had probably the best G&Ts we have ever tasted!
Fabulous!
Really lovely little hotel with a wonderful atmosphere and relaxing style. Cosy but luxurious rooms and a great restaurant. Their 8 course gourmet tasting menu is perfect. They very kindly contacted us in advance to warn us of a wedding taking place on one of the days we were staying and to let us know we might hear music until 12:30am. They said they would put us in the furthest away rooms but couldn't guarantee we would be undisturbed. It didn't worry us and I have to say it was one of the quietest rooms we have ever stayed in, especially given that we overlooked the High Street. No sounds at all! Lovely staff, really helpful. Can't wait to go back.
Fantastic stay.
We say...
Dear Guest,
Thank you very much for taking the time to leave your rating for the hotel, and for your additional comments about the room. These have been passed to the Management Team at the hotel for their review.
We are very pleased to hear that you enjoyed the majority of your stay, and hope that you may wish to return in the future.
With best wishes,
Offpeakluxury
Good but let down by extra charges
We booked and paid in advance for a gourmet tasting break. The meal and service at the table were excellent but on checking out the next day we were asked to pay 10 for the water that was allready on the table when we sat down for which nobody had mentioned a charge, plus a gratuity of about 20. Had this break been a gift it would have been very embarrassing. The room, despite the break offer sugesting it would be upgraded, was small, we had to discover how to get the heated towel rail to work and it took 2 members of staff on two visits to get the television to work at all. These things should have been checked before our arrival.
91 reviews, sorted by Date Rating