Substandard room. Tired decor, but good food.

Stayed 3 nights in what was supposed to be a superior room.
But the room was depressing, with broken window blinds, dirty glass. Paint peeling from timber beams, water damaged bath panel and peeling paint.
Stain on the carpet faulty coffee machine along with poor flushing of the toilet, spoilt what was supposed to be a luxurious few days away.
Food was good as was the service.

Review

some of the worst rooms we have ever stayed in. We were 3 couples & all of our rooms were far from luxury. In one of the rooms you couldn t walk round the bed without banging your head! We were at the front of the hotel & the traffic noise was incessant,it was most unsatisfactory.
We would stay at the hotel again but never on the 2nd floor or at the front

Cotswold hotel voucher

We thoroughly enjoyed our stay. We were given a Cotswold hotel voucher which I found frustrating to book. All the other times I booked through your reception obviously without a voucher. I only asked for a room not on the high street but on the side street or overlooking the garden. This seemed to make a big problem with the lady who took the booking. As I don t know the hotel it is not too straight forward was her remark. So after which seemed ages and contacting your hotel we were booked in but it is so much easier to book direct with you.

Where do we start.....

This was a birthday gift. We were promised a superior room, however, we were at the end of a corridor which was cold, a vacuum cleaner had been abandoned in said corridor with the cable draped across the carpet which was dirty and dusty. Our room was small and had no chairs. The carpet was also stained. The shower room was very small and the shower head almost useless. Superior it was not. This gift included a meal allowance for each of us, which we were within, plus pre dinner cocktails. Since we don't drink cocktails we were offered a glass each of house wine which we accepted. We had a glass of the same house wine with our meal. Imagine our surprise when we checked out to be presented with a bill for 118 - our meals, the aforementioned pre dinner glasses of wine and the inevitable service charge. When I told the receptionist that we only owed for two glasses of wine she said the restaurant hadn't let reception know we were on a 'meal deal'. Strange that because when we checked in the then receptionist was well aware of the 'deal' we were on. The one saving grace was our food. Would we stay there again? No thank you.

No review title

In general very good, Breakfast was disappointing

Overnighters

Staff were lovely and nothing was too much trouble. Dinner was lovely and we were looking forward to breakfast but unfortunately were disappointed with cooked breakfast. The buffet option was ok.

No review title

Nice hotel with a good restaurant, shame about the lack of a lift.

WEDDING ANNERVERSARY STAY

We had a wonderful time from the moment we walked through the door.Lovely welcoming staff.Great log burner.Our room was fantastic especally as it had recently been refurbished.We couldnt fault our meal in the resturant and all the staff were so helpful and made us feel very special.
Not to mention the full english the following morning was certainly up there for one of the best i have had !!
Thank you all for a great stay and Merry Christmas to you all.