Ellenborough Park Hotel Reviews
- 60 reviews
- Member since 2016
Cheltenham, Gloucestershire, GL52 3NJ
restaurant
We had 2 meals in the restaurant as the bistro could not accommodate us the first night. The first night's meal was excellent from service to food. Unfortunately, the second night's meal was a disaster. Very slow service, staggered arrival of meals and the same limited menu.
No review title
Special Birthday Celebration
My wife & I stayed for 2 nights to celebrate her 70th birthday and we were not disappointed. The whole package was perfect, accommodation, service and meals in bistro & restaurant were excellent.We did however have to remind them to send up our welcoming glass of champagne to our room but this was a minor niggle. She enjoyed her facial in the spa and the late check out was much appreciated.
Ellenborough Park Hotel says...
Dear Mr Wood,
Thank you for your feedback following your recent stay at Ellenborough Park.
We are delighted to hear that you enjoyed your stay and that your wife's birthday celebration was a success!
We will certainly revisit the delivery of the welcome glass of champagne, and thank you for mentioning this in order that we may rectify any shortcomings in our training or procedure.
We hope to welcome you back to Ellenborough Park soon.
Kind Regards,
Elizabeth Fortin
Reservations Supervisor
Ellenborough Park
Lovely one night stay
An interesting and enjoyable one night stay. Welcoming and pleasing surroundings and the restaurant meal was a delight. We will return!
Ellenborough Park Hotel says...
Dear Mrs Tebbett,
Thank you for your feedback following your recent stay at Ellenborough Park.
We are delighted to hear that you enjoyed your stay and your meal with us.
We are very proud of our beautiful location in The Cotswolds and are glad that you were able to appreciate this even in the cold of January!
We hope to welcome you back to Ellenborough Park soon.
Kind Regards,
Elizabeth Fortin
Reservations Supervisor
Ellenborough Park
60 reviews, sorted by Date Rating