Ellenborough Park Hotel

5 star luxury country hotel & spa near Cheltenham

Member since 2016

Tier four

From £158.50 pppn for a 5 night stay
to £252.50 pppn for a 1 night stay

View Special Offers Find Offers

Ellenborough Park Hotel Reviews

Cheltenham, Gloucestershire, GL52 3NJ

Customer service:

Rooms:

Restaurant:

Spa:

Location:

Value for money:

Ellenborough Park Hotel

60 reviews, sorted by Date Rating

Lovely one night stay

Christine, Worcestershire, stayed: January 2017

An interesting and enjoyable one night stay.  Welcoming and pleasing surroundings and the restaurant meal was a delight.  We will return!



Ellenborough Park Hotel says...

Dear Mrs Tebbett,

Thank you for your feedback following your recent stay at Ellenborough Park.
We are delighted to hear that you enjoyed your stay and your meal with us.
We are very proud of our beautiful location in The Cotswolds and are glad that you were able to appreciate this even in the cold of January!

We hope to welcome you back to Ellenborough Park soon.

Kind Regards,

Elizabeth Fortin
Reservations Supervisor
Ellenborough Park

Overall Rating:

Value for money:

Room(s):

Customer service:

Location:

Restaurant:

  • Would stay here again

Special Birthday Celebration

AW, Worcestershire, stayed: February 2017

My wife & I stayed for 2 nights to celebrate her 70th birthday and we were not disappointed. The whole package was perfect, accommodation, service and meals in bistro & restaurant were excellent.We did however have to remind them to send up our welcoming glass of champagne to our room but this was a minor niggle. She enjoyed her facial in the spa and the late check out was much appreciated.



Ellenborough Park Hotel says...

Dear Mr Wood,

Thank you for your feedback following your recent stay at Ellenborough Park.
We are delighted to hear that you enjoyed your stay and that your wife's birthday celebration was a success!

We will certainly revisit the delivery of the welcome glass of champagne, and thank you for mentioning this in order that we may rectify any shortcomings in our training or procedure.

We hope to welcome you back to Ellenborough Park soon.

Kind Regards,

Elizabeth Fortin
Reservations Supervisor
Ellenborough Park

Overall Rating:

Spa:

Location:

Customer service:

Room(s):

Restaurant:

Value for money:

  • Would stay here again

No review title

Anon, stayed: July 2017


Overall Rating:

Location:

Room(s):

Customer service:

Value for money:

Restaurant:

restaurant

Anon, stayed: August 2017

We had 2 meals in the restaurant as the bistro could not accommodate us the first night.  The first night's meal was excellent from service to food. Unfortunately, the second night's meal was a disaster. Very slow service, staggered arrival of meals and the same limited menu.



Overall Rating:

Restaurant:

Value for money:

Spa:

Location:

Room(s):

Customer service:

Elegance at Ellenborough.

Claire, West Midlands, stayed: August 2018

Fabulous, relaxing environment. Super stylish design and lovely grounds. The spa was a little small but the outside pool & loungers made up for that! The staff were all phenomenal, specially the lovely chap on reception, I think his name was Russel. A real treat & would recommend.



Overall Rating:

Spa:

Room(s):

Restaurant:

Customer service:

Location:

Value for money:

  • Would stay here again

Amazing stay!

Sam, cornwall, stayed: August 2018

The two of us booked three nights here in the hope of a romantic, relaxing getaway; Ellenborough Park certainly did not disappoint! The house and grounds were beautiful, the room was immaculate and the service couldn t have been better. They were friendly, accommodating and more than happy to help us out and make the stay as enjoyable as possible. It s in a perfect location as you feel as if you re in the middle of nowhere but there are many towns and things to do close by. Although the hotel was so relaxing that we barely went out! Both restaurants had a delicious, varied menu and we loved the relaxed and romantic feel of them. They provided us with a huge picnic one day and we enjoyed a champagne afternoon tea in a private snug above the gallery. Overall we had an amazing stay and would definitely recommend to couples and families! Special thank you to Jonathan who had some great recommendations and couldn t of been nicer.



Overall Rating:

Spa:

Location:

Customer service:

Value for money:

Room(s):

Restaurant:

  • Would stay here again

No review title

RC, West Sussex, stayed: August 2018


Overall Rating:

Room(s):

Restaurant:

Value for money:

Spa:

Location:

Customer service:

  • Would stay here again

Excellent staff and lovely hotel

Anon, stayed: October 2018

We had a very enjoyable couple of nights.  The hotel was really great in a fantastic location for the Cotswolds.
Although our allocated room had a slight smell of smoke, the staff were very helpful and moved us without question. Food in the Horse Box was excellent as was breakfast. Outdoor pool lovely and warm and good spa facilities. Most outstanding part of our stay was the excellent service from very friendly staff.  In particular thanks to Russell, Jonathon and Jonathan.



Overall Rating:

Spa:

Room(s):

Restaurant:

Customer service:

Location:

Value for money: