Lovely, relaxing stay

Spent a lovely overnight stay at this hotel. Very clean and comfortable. Lovely food selection and very helpful staff. Would recommend very convenient for shopping.

Last minute booking .

We had a lovely two night stay, staff were very friendly and food excellent.  Would stay again.

Excellent

A beautiful location, hotel needs lots of improvement.

When we arrived I was very disappointed, we were welcomed by a friendly receptionist but the hotel itself is not luxurious & very dated. We had a superior room overlooking the gardens which the view was very pretty but room & bathroom itself was very dated & tired looking. We went to the spa which was a little walk through the gardens, the staff I thought were not very professional, the changing room was very small as was the pool we used it once as it wasn't anything special. We thought that the hotel had no where to relax before dinner i.e a lounge area, we did find a bistro/bar attached to the hotel which was empty but we did decided to have a cocktail in there before dinner, my husband ordered a Mjoto which I don't think is a complicated cocktail? Anyway they took a long time to make it & when it arrived it wasn't right, so we took it back & told them what was missing, they rectified it no problems. The dinner & breakfast at the hotel was amazing we really enjoyed the food at the hotel & that's what made our experience of the hotel. Our last night at the hotel was also ruined as all night long we heard noise from the room above and called down to reception 3 times but still the noise went on, we didn't need this as we needed our sleep as we have two small children. This was our 10th wedding anniversary and we wanted this to be luxurious & to be made to feel special, I really don't think that we were. It's a real shame that our experience wasn't what we had hoped for but unless the hotel makes lots of improvements then we definitely won't be staying here again.

Cotswold stay

With a few minor uplifts this could be a 5 star rated hotel. The gardens are fun and we enjoyed the new garden furniture and a late evening drink as the sun set. The pathway could do with some repairwork and the garden could be sharper - topiary trimmed etc.. Staff were helpful - sommelier recommended an excellent White Wine with our meal - superb. Breakfast good. Room excellent if bathroom a little tight - one at a time.... We found a parking space in the car park but they had builders in who logically were using parking spaces and with the day spa option I guess spaces get taken up but think there is
space on the top road for overflow parking although like the security of parking in a car park.
Thoroughly enjoyable stay!

Mr & Mrs Harrison - Silver Wedding anniversay getaway

Upgraded to a suite, as it was our silver wedding anniversary made our stay even more memorable.
Lovely location, hotel was as lovely. Spa was great and being within the grounds of the hotel made it even more accessible.

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Superb

Idyllic anniversary retreat in wonderful surroundings. Kind staff even gave room upgrade and helped with parking! Would definitely go again. Thank you.