Enjoyable stay, but with one or two reservations.

This was our third stay at Cotswold House and our second this year, so obviously there is much that we like about the Hotel.
However, this time we did have problems choosing from a limited menu in both the Fig Restaurant and the Brasserie and we were aware of staff shortages at both Breakfast and Evening Meal. Also, when the food was presented the portion sizes were small and the evening menu did not give the option of additional vegetables.
Lastly and for the second time since Easter, the final bill did not recognise that the 80 per room daily allowance included drinks as well as food, and as a result we were charged separately for our wine.

Needs a manager running things

This was a lovely hotel and spa, the reception staff were lovely and friendly but the bar staff were not so helpful and it seems it was not being ran by anyone with authority. Our table in reception had empty glasses on and four members of staff walked past and ignored them while we sat there for at least an hour. We were not told there was a function on when we booked so we were not allowed in the bistro or allowed to order from the bistro menu, instead we ate in the fig restaurant which although very nice was not really value for money, Nobody seemed to know what anyone else was doing and each member of staff had to ask other members of staff questions about everything. Halfway through being served at the bar for drinks a lady (possibly the manager) came over with a tray of drinks and told our bar person to go and give them out leaving my husband standing. As I say, a nice place in a lovely location but could do with a manger

Sunday night away

The hotel is in a great location, in the middle of chipping Camden.we were in room 25 at the top of the hotel ,good size room and very clean.
We eat in the restaurant ,food very nice , but portions VERY small for the price,also don t look at the online menu ,they don t use that ,completely different menu which was disappointing.
Breakfast good ,staff not so friendly as the evening staff.

Midweek Break

Excellent hotel in the heart of the cottswolds

Allan & Janet Cheshire

Good hotel and location.
Check in slow with not enough staff to check in and show to your room.
evening restaurant was very good.
Breakfast service was poor waiting 40 minutes for cooked breakfast one morning one of which was cold.
Room was very pleasant and quite large with good views. Dual aspect. Superior room.
Overall a good hotel and enjoyed our stay

Cotswold House Hotel and Spa

Just had a 2 night stay in the hotel, the staff were all
Lovely and food was excellent.

Lovely hotel in a beautiful area

The hotel is very characteristic of the in keeping with the area. Comfortable and clean room. There were two steps down into the bathroom which could be a problem with people who have a disability.
Also a bigger mirror is needed where you can sit and do your hair/make up as the one that s there is too small and too high.
Hotel restaurant is beautiful serving fine dining which was delicious. Staff very efficient and friendly.
Great location in centre of a beautiful town.

Cotswold House Hotel

We felt really welcome arriving at Hotel very friendly receptionist

Staggered on entering room & the bathroom was to die for
Had our own little patio area to sit outside too !

Food excellent varied & delicious

Definitely recommend to family & friends 100%