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Enjoyed our stay at Burnside. Very clean, food in restaurant was lovely.

Nice quiet location

Wedding anniversary

We enjoyed the stay and the room was excellent. However it felt like a family hotel which is great but we didn t feel that looked after. The bar is very small especially with COVID rules.

An Immaculate hotel.

We were very happy with our choice. The hotel had been recently refurbished to an excellent standard and it's location within easy reach of Stratford was ideal. However it lacked a comfortable lounge area which for a winter break would have been appreciated.
It's clean modern lines proved to be somewhat sterile.
Breakfast and dinner were both excellent.

Burnside Hotel. Near Stratford

Our main complaint about The Burnside is that the room we received bore no relation to the picture provided for that category of room, being much smaller.
We had expected a seating are with 2 comfortable chairs, not one. Indeed, I had discussed this with the agent when booking and paid extra for this comfort.
We had to pay 15 for parking. Surely unnecessary in a rural hotel.
75 was charged to my credit card on arrival and has not been refunded.
On a positive note, the staff were lovely, especially Ahmed and Aminta.
The manager failed to discuss the issue of the room with us despite being alerted by Ahmed.
The food was very enjoyable.
I would be pleased to hear your reaction to these issues

A gem !!!

After reading a lady s previous review on this hotel, I still decided to stay for 2 nights, best decision ever, I don t know how this lady came to her decision to review this hotel so badly.
On entering the car park it was clean and lots of spaces, although more security cameras than a super max prison, which is only a good thing.
On booking in this was quick and pleasant experience, the gentleman who booked me in was well dressed and polite, the room was world class, spotless, warm, a joy to behold.
Evening meal was delicious, the only let down was the two breakfasts we had , I still gave the food a good.
The bar was well stocked, hotel prices ( but hey ho).
It is a 15 minute walk from Stratford town centre.
Our room was located facing the car park( I didn t hear a single sound in the room for the two nights)
The bathroom was excellent with very arty fixtures and fittings, the room was spacious.
The waiting staff where pleasant and professional.
I would stay again.

Lovely boutique hotel

Great room, excellent breakfast & really lovely staff.

Enjoyable, but

We had a very nice stay at the hotel, the room was very comfortable, well decorated and maintained to high standard. The shower was one of the most powerful we have ever come across. The staff were very nice and always helpful not to sure about the saddles at the bar though. We ate at the hotel for two of the three nights and the food was of a high standard. If you don't mind a 20 minute walk it's ideally located for the town. But most of it is through alleyways. The only downside was being charged to park our car, I've stayed at numerous hotels of varying standards over the years and have never been charged as a resident. I'm sure its in the small print and perhaps all the hotels in the area do it but after spending well over 500 at the hotel to be charged a further 15 for 3 nights stay left a sour taste.