OK

We had a two night gift stay, with B&B included, a 50 contribution towards one meal in the hotel, and a (limited choice) welcome drink.

Although in a great location to access Stratford Upon Avon on foot, the hotel is on a fairly busy road, with limited parking immediately to the rear, this area being backed by tall, dense trees - not the woodland imagined from the online details.

Upon arriving at the hotel our reception was polite, professional and friendly .
We had an executive room, which was on the ground floor, which although very nicely appointed, had guests cars parked immediately outside the window .
We asked about a possible change of room, as we were aware the hotel was not full, and were given the option of two upstairs executive rooms, facing onto the road. We chose to decline these for fear of traffic noise and retained the ground floor room at the rear. Consequently we spent much of the time in a darkened room due to having to draw the curtains against potential views from the car park.

Early evening on both of the two nights we stayed we had to request the central heating was turned on as the room was very cold. Staff responded to this promptly, and immediately rectified the situation.
We were informed it was turned off because of the time of year , but early April seems rather early for heating to be switched off, unless experiencing very high temperatures.
(Noted, there was an option to turn the air conditioning on high for some warm air, but initially that was not very effective.)

We ate our evening meal on the first night in the hotel alone - the food was ok, the music piped and the ambiance non-existent.
There is a bar in the hotel but the limited number of staff seem to split their time working in the main building and in the on-site pub . The pub is a bland indoor area across the car park, serving Asian / pub food, with a huge sports tv , plus it has a small outdoor patio area facing the trees.
Again, there was a lack of atmosphere in either.

Breakfast was fine, but lacking. The coffee was weak and warm and the food adequate.

Nothing was so bad we felt the need to complain, apart from to ask about changing the room, and then the temperature , but the hotel, sadly, did not meet our expectations and we felt the 450 price tag was rather high for what was provided.
To us it felt more suited to a business/corporate client, rather than a luxury country break.

On a positive note, the whole hotel was clean and nicely furnished, and the staff very pleasant and helpful.

Great Stay

A friendly family run hotel with a sports bar next door run by the same family. Great patio for a relaxing drink with the hotel and bar serving food.

Wet trip to Stratford on Avon

Neat and clean rooms with a good value restaurant
With heavy rain the lounge and bar area could have been larger with better seating arrangements

Lovely hotel let down by its kitchen

The hotel is very comfortable and in a great location. The staff are friendly and helpful, but the food is average, which marrs an otherwise excellent hotel.

Wonderful stay

On arrival you get a lovely feel and it looks so nice. Reception was straight forward and easy. Staff amazing. Peaceful and tranquil surroundings. I can not fault anything to be honest.
Definitely one of the nicest stays we have had anywhere

Mr S A Waterman

We enjoyed our stay very much, hotel staff very very friendly, efficient, helpful.
The Room was lovely very spacious and comfortable, with plenty of room for clothes etc, large shower.
Exceptional wire Cellar, lots of Beer and Larger choice, also plenty of Gins and Cocktails for the ladies.
Wonderful restaurant with a varied menu for all tastes at reasonable prices.
Plenty of parking at the rear.
Good access to the centre of Stratford, and surrounding areas
All in all, a really lovely hotel with fantastic welcoming atmosphere and staff.

No review title

Fabulous

Stayed on a two night break , what a find ! Great location, gorgeous room , very helpful and friendly staff, especially minty on reception and the food very good quality. Overall a fabulous mini break that I wouldn t hesitate to recommend. Will definitely try and return soon.