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Very Satisfied

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Pleasant stay. Very long wait for food on the first night, over an hour to get main course and portions fairly small although extremely tasty.

OK but not as good as expected

Arrived at check in. Told we were on second floor. No lift. No porter service.
Asked to book restaurant but told it had to be early 6.00 or late 9.00 because there was a large block booking. Made to feel less important. Eventually negotiated forcibly and got 6.45 though we wanted 7.30.
Ate at 6.45 left at 7.45 and throughout there were 7 unused tables!
Food excellent. Service ok but waiters rushed and showed no interest in us a guests.
Not a four star level of service at any stage apart from quality of food.

From the moment we arrived and receptionist greeted us everything very good value

Lovely olde worlde hotel with oak beams. Nothing modern about hotel except bathrooms modern.
Restaurant dinner very good. Portion sizes excellent too.  Drinks good value but order at the bar.

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A charming hotel. Very warm welcome. Friendly and very helpful staff, nothing was too much trouble. The food in the restaurant was excellent and the servers friendly and efficient. We would have like some maps of the area specially Stratford and the Park and Ride. At midweek the hotel was very quiet and peaceful but Saturday morning was hectic and breakfast was very busy. Overall we had a lovely break and would recommend this hotel.

Lovely hotel

Staff in every area were excellent.  Food was good only one thing wrong and that was the wait for eggs but delicious when they arrived.  I always check a buffet before putting anything on my plate so I had orange juice and made the toast while waiting for the eggs, my husband and another couple had already chosen items so they were more affected than me. Grounds and garden are lovely seating area's are good . Loved the church . Room doors seem to close loudly so you can get disturbed in the early morning by those going (we thought) for an early swim , run or gym workout, we were woken around 6-30am then it seemed every 20minutes for another door to bang .
Think the hotel , although in a lovely setting and a beautiful house and great Staff would be more suitable to younger folk who like to take advantage of the spa gym and pool, families or corporate folk .

Excellent Break

Although it was only two nights, we felt welcome and thoroughly "at home". It helped to make our trip to Stratford upon Avon one of the best short breaks we have had.

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