Old hotel needs updating

Nice old building, inside needs updating, restaurant menu poor, same food served all week

Billesley Manor

Very well situated for visiting Shakespeare country, and generally a comfortable hotel. A minus point would be the proliferation of stairs and corridors. In fairness however the disabled member of our party was accommodated very comfortably on the ground floor. The menu was a bit limited, and we felt based too much on nouvelle cuisine without sufficient change in the menu from one day to the next.
Having said the above minus points, we enjoyed the hotel and were very impressed with the spa and swimming pool.

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Restaurant understaffed. Had to ask on both evenings for the wine list. After ordering a bottle, had to ask again 20 minutes later why it still had not arrived. Poor choice of menu. Stayed two nights and the same menu on both nights. Not what I would have expected as restaurant prices not cheap. Food took an age to come, and heard other guests complaining about how long their food took to arrive also.
Our room was Ok, but could hear the couple next to us talking clearly (rooms had an adjoining door).
Overall, this was not a cheap stay, and would not stay here again

3 night stay at Billesley Manor

We had a lovely stay at Billesley Manor. The staff were fantastic, really helpful. The room was a really good size in the main building the only thing we could say to improve it would be to update the bathroom suite, it seemed to let the room down a little. We enjoy the older properties with the history and charm rather than all new and modern styles so this really was our sort of break. We did go into Stratford by taxi thought better than driving in and parking. The taxi was only 10 each way so well worth it. We enjoyed the Spa, nice and relaxing wasn t too busy. The food in the restaurant was really lovely. We would definitely stay here again.

Fine old building but very ordinary hotel

With an exterior facade that suggests a spacious comfortable experience, the interior did not deliver. Building additions mean that cramped corridors lead from the entrance area to the few available areas retained for guests. There is no relaxing lounge with deep comfortable chairs that the building suggests on first sight. Rather a small bar with adjacent room with no focal point. Dining room had character but the menu was very limited and never changes apparently. After two nights eating in one has run out of alternative options from the poor menu. The hotel appeared to be run by money men as it was downright cold during our stay with the heating turned right down. Two log fires were lit at 5pm and were out by 9pm!. Very disappointing, not a place that will call you back.

Very interesting building and cosy ambience. (Except my husband kept getting lost!}

I rated the hotel as above as 2 things did not work for us. Firstly, the pillows were rock hard. Secondly, we elected to eat in the restaurant on each night, but the menu was the same. A change of main course would have been good! Otherwise all good. The weather was very very cold but we were cosy inside.

Disappointing

Friendly welcome and was advised champagne was in the room but they had to send someone out to get the chocolates which never arrived.  The room was nice but when I used the shower apparently it flooded the room on the lower floor below us so we were asked politely if we would not use it.  But I enjoy a shower first thing in the morning so I was told I could use the shower in the spa which to me wasn't good as it meant getting dressed to go to the spa and undressed to shower and dressed again not good really we should of been offered another room as the hotel wasn't or didn't seem to be overly busy.  Mario the bar man was helpful and pleasant and the club sandwich was very nice.  Dinner was ok but apparently there was no beef Wellington left which I was looking forward to after reading reviews.  Breakfast was ok but all self service buffet I prefer the hot food to be prepared freshly as I am not a fan of buffet food

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