Great hotel

The hotel,the staff absolutely lovely. However I am disappointed about the description of the lazy balcony room I choose. Description noted that the balcony had beautiful views. To my dismay the balcony is all closed up. Nothing to see. Quite disappointed

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The Heyford

Sat nav. directions at end sent us down a dead end about 3/4 of a mile from actual hotel.
Not a good start.
Shortage of staff as receptionist was helping out in bar when we arrived, had to seek them out.
Breakfast was excellent.
Disabled room was also 1st class.
Evening menu not to our taste as we prefer British cuisine.

Excellent Service

The restaurant although not gourmet offers a range of meals that are OK but the service was excellent with nothing too much trouble, special mention to Lauren on this.