Clarion Hotel Charlecote Pheasant Reviews
- 153 reviews
- Member since 2020
Stratford-upon-Avon, Charlecote, Warwick, CV35 9EW
Short stay
Comfortable stay excellent service and friendly and polite staff
Pleasant stay
Very friendly and helpful staff. Room needed a little tcl but fine for our 1 night stay. Evening meal in the restaurant was very good
No review title
The location was great but didn t like the stairs up to our room and no walk in shower.But maybe my husband should have confirmed this before .
We say...
Thank you for your review. Should you have any specific room requirements, we can certainly contact the hotel prior to booking and ensure these are allocated for you. I can see that you booked online and did not mention any room requirements on your booking. Please contact us prior to booking next time and we will be happy to check your room requirements, we hope you had a lovely stay.
David & Maureen
Very good,only stayed one night but enjoyed it.
No review title
We had no hot water to our bathroom during our stay. Reported on day two to reception, no improvement by that evening. On our last morning we spoke to a member of staff near our room, possibly house keeping, the water was hot when we returned from breakfast. Too late for our stay!
Otherwise ok.
Fab Location
Staff were lovely, room clean & quite but usb sockets would be useful
Stayed in room 54 but the entrance & hallways stank of smoke! Smokers gather in the entrance! The carpets in the communal areas in this building really need replacing to be honest.
The overall aspect looks unloved as overgrown so gardener needed as really lets it s down as could look amazing. Needs more tlc overall outside as kerb appeal is not good at all. When you drive past it actually looked closed
We had a nice few days though & the staff make it but suggest management take a good look at outside.
No review title
Very pleasant hotel, but not as good as many other Off peak luxury hotels we have stayed at. The bedroom was well equipeed, but rather small.The breakfasts were excellent, , hot plates and croissants etc. All food very hot.
Our main disappointment was the dinner on the first night. The spring rolls I had as a starter were so crispy they fell apart , and it was only 1 spring roll cut in two!. I had wanted turkey, which was on the menu. I was told there was no bread sauce and no cranberrysauce as they had run out because of the Sunday buffet - we stayed on Monday. I thought the menu very unimagintive and ended up having scampi and chips.The choice was limited for a top class hotel.
I dont think I would stay again though it was reasonable value for money.
No review title
153 reviews, sorted by Date Rating