Helpful staff

Lovely hotel in good location for the Cotswolds. Room was adequate but bathroom rather small. Coping well with Covid restrictions but using the pool was difficult when only 6 people allowed at any time and you can only book an hour ahead. Good for golfers.

1st year Wedding Anniversary

Overall a nice stay, expected a bit better with the price we paid and the upgrade we purchased. I purchased an upgraded room because it was our first year wedding anniversary and the lovely pictures and description of the room. Unfortunately the room wasn't as the pictures showed and the description was of our room, well wasn't exactly true. I must add they do have those suites as the pictures showed but only 2, so if you don't get one of the larger ones I don't think upgrading is worth it. When the confirmation was sent we were in a luxury suit with things like a large lounge area in the room and stand alone bath with separate rain shower. We had two single chairs in our room as the lounge ( not the full lounge area as showed) and there was no stand alone bath as the pictures showed. I purchased flowers for the Monday of our anniversary which arrived in the afternoon (bit late) but were lovely, so thank you to the hotel for organising this. We did notice another couple getting a fancy desert with happy anniversary, which would have been a nice touch if we all got this on our special occasions. Again, small things but when you have a certain expectation from the confirmation email and pictures you have seen, you hope it lives up to it. Most of the hotel did, it was just the room mostly that was disappointing, which with COVID and not much else to do, a big room was what we were looking for. The staff were very friendly, especially the Barman who always made us feel welcome and the late night reception chap was extremely friendly and helpful to.

Overall it was a lovely peaceful experience, but with some let downs. I would definitely stay again if I knew what I was paying for.

Fabulous staff

Beautiful location and the staff can t do enough for you. We had a ground floor room with patio doors and were able to sit outside and enjoy the autumn sunshine. Room had everything we needed and in spite of covid restrictions we still had a lovely break

Short break

Much needed short break,hotel excellent with superb grounds,food and service in restaurant were brilliant,in fact all the staff were brilliant,would definately stay again

Perfect getaway

We had a wonderful time and enjoyed all the resort had to offer.
Food at the hotel was delicious and,well presented. Staff were very friendly and helpful. The massages were the highlight.

Just what we needed

We booked this two night break as our first stay away from home since March. It was a good place to stay, our room was a good size and had a lovely view. The food was excellent and the staff friendly and helpful. We went home feeling relaxed and refreshed. Happy to recommend.

a bit tired

The staff were very helpful. Our toilet door would not close the door was too big for the frame. Heated towel rail was broken no lights in swimming pool showers due to flood and room needs a coat of paint.
Needs a few running repairs to keep a high standard. Restaurant manager did not follow covid rules but all her staff did!

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