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I gave the rating poor for customer service because of long delays in the restuarant ( we were there for 2 hours). There was a large party and they were being served first. Still the manager was very nice and appologized for the wait.

Very good.

We really liked this hotel. It is small enough to have a nice friendly atmosphere but large enough to provide a quality experience.
On our arrival, we were given an upgrade to a superior room without asking and found it to be large and very clean in a quiet position overlooking the beautiful extensive gardens.
We had a meal included for one of the nights with our deal which was of a good quality.
The staff were friendly and very helpful.
We would definitely like to return to this hotel.
As with most hotels I would expect it to be busier if there was a wedding function in place however the marquee is situated well away from the main hotel.

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Below average unfortunately!

This hotel has beautiful grounds and views, large and free car park. Our package included dinner bed and breakfast which we were looking forward to after a stressful few months. I m vegetarian and my partner does eat meat, on the dinner menu I only had 1 item to choose from which was poorly reheated and inedible. Breakfast was horrible, continental items not restocked and were all empty, I had veggie breakfast which was missing 3 items compared to the menu listed, the sausage I had was in fact raw and cold on the inside. This hotel could be a real slice of luxury if they go back to basics and start getting them right, rooms need updating as part of this. We left in a hurry after breakfast as we were hungry to go somewhere else for food!

Lovely stay.

We checked in to our room 24 , it was very basic and very dark. View was a large hedge and unfortunately staff were passing constantly so no privacy. Curtains had to closed at all times . Owners need to address this promptly.
Staff were helpful to try and change room but were fully booked on the Saturday so was difficult.
We ate in the restaurant on both occasions, first night residents menu which was included on both nights.
We were told on second night that The a la carte menu we would pay the difference .
Scotch egg on the starter , steak / lamb on main course, dessert one difference from Redients menu.
Very confusing , I agree steak/ lamb charge a supplement.
Staff were friendly and pleasant.
Second night we had a couple who argued from 12.15 am to 1.50 am , slamming doors . As there is no night warden . We had to put up with this !!!
Overall we had a lovely stay and have booked again for our Anniversary in October.
In a superior room in upstairs .

Stanton Manor weekend away

Great Service and good food. The location is also nice and convenient. The Hotel is not bad, but it'd be so much better, if a bit of renovation is done, as it appears quite 'tired' . Rooms are clean and spacious, though. Thanks!

Not great average at best

Dated hotel, poor general customer service. A feeling as though the staff didn t know how to treat guests

Building work and renovations also going on during our stay

Lovely stay

The Hotel and staff were great , it does look a little tired but the new owners are refurbishing discreetly and I m sure it will be well worth it . We had a lovely time