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The perfect tonic

With the children packed off to various members of the family, a spa weekend away from the stresses of daily life awaited. Had nothing to fault the stay at all. A beautiful room, wonderful facilities, friendly staff, delicious food, a lovely ambience, we couldn t have asked for anything more. All of this summed up perfectly with what happened after we checked out. Having taken a walk up to Cleeve hill, we came back to the hotel where we had booked to have afternoon tea. When we went into the lounge the member of staff whisked us up a spiral staircase to a wonderful little room called The Snug where we were served a wonderful afternoon tea with the best scones I have ever tasted. We were made to feel special and for me was the perfect end to the stay. We will most definitely be back!

Just Ok

Rather disappointed in limited choice on both Restaurant and Bistro menus
Didn t make an issue of it but ordered Mille Feuille for desert which the waiter announced on serving only to be served a Sticky toffee pudding !! Silly thing was by his face he knew it was wrong so why serve it ?!!
Service of food was very slow and restaurant not at all busy
With the limited choices on the menu was rather disappointing especially for 60 for 3 courses !
Horse Box prawn cocktail /fish and chips was good
Restaurant really does need to improve to substantiate price

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Amazing stay at Ellenborough park. We went for my boyfriends birthday and they went above and beyond to make it special. Food was incredible. Staff so friendly and we even had a look at the grounds for our wedding.

Only thing to improve would be the spa as it s very small but still lovely

Brilliant Staff

Location is outstanding! The staff are second to none!!! Room was fab!
Spa a bit small, but what there was of it was of excellent quality, the food was delicious, but be sure to mention allergies to the staff, I put my nut allergy on the booking and most staff were aware but not all.

Relaxing luxurious break

Staff were very friendly and helpful. We had a classic room which was very large and comfortable. The car transfers to Cheltenham racecourse were very much appreciated. The food was delicious in the Horse box restaurant & service very good. Beautiful hotel in a beautiful setting.

A Grand hotel with lots of style but the spa was a bit sparse

A luxurious hotel with lovely well equipped rooms, however the spa was very small , the sauna/steam room and jaquzi only designed for 6 people max at a time, so could get very crowded. also the pool was outdoors and you have to walk around the building in your robe to reach so hope it doesn't rain. Finally the gynm was again very small , 1 bike 4 pieces of weight equipment and 2 treadmills so 4 people easily causes congestion.

Spoiled by poor service

I stayed here with my wife Thursday to Sunday morning on DB&B basis. First impression was of a luxurious hotel in a stunning location. Gorgeous lawns with view to Cheltenham Race Course. A welcoming glass of champagne was the icing on the cake. Unfortunately our stay was spoiled by consistently poor & chaotic Service.
This was probably the result of hasty preparations post Covid-19 lockdown.
To her credit the manager acknowledged the validity of our comments & reimbursed us a significant amount of what we paid.
I would visit again after the Covid-19 problems have passed.