Lovely boutique hotel

Great room, excellent breakfast & really lovely staff.

lovely weekend break

Had a lovely weekend, close enough to town to walk but very peaceful location. Hotel standard is high, breakfast good and we had dinner one night which was good quality just slightly on the pricey side.
Staff were very accommodating.

A gem !!!

After reading a lady s previous review on this hotel, I still decided to stay for 2 nights, best decision ever, I don t know how this lady came to her decision to review this hotel so badly.
On entering the car park it was clean and lots of spaces, although more security cameras than a super max prison, which is only a good thing.
On booking in this was quick and pleasant experience, the gentleman who booked me in was well dressed and polite, the room was world class, spotless, warm, a joy to behold.
Evening meal was delicious, the only let down was the two breakfasts we had , I still gave the food a good.
The bar was well stocked, hotel prices ( but hey ho).
It is a 15 minute walk from Stratford town centre.
Our room was located facing the car park( I didn t hear a single sound in the room for the two nights)
The bathroom was excellent with very arty fixtures and fittings, the room was spacious.
The waiting staff where pleasant and professional.
I would stay again.

Perfect stay

We had stayed at the Burnside before but this time we chose a better room and it was well worth it. All the staff..and I mean all were polite,friendly and helpful. Dinner and breakfast were superb. Room was warm and clean. An easy walk into Stratford along footpaths. All in a very pleasant experience.

Burnside Hotel. Near Stratford

Our main complaint about The Burnside is that the room we received bore no relation to the picture provided for that category of room, being much smaller.
We had expected a seating are with 2 comfortable chairs, not one. Indeed, I had discussed this with the agent when booking and paid extra for this comfort.
We had to pay 15 for parking. Surely unnecessary in a rural hotel.
75 was charged to my credit card on arrival and has not been refunded.
On a positive note, the staff were lovely, especially Ahmed and Aminta.
The manager failed to discuss the issue of the room with us despite being alerted by Ahmed.
The food was very enjoyable.
I would be pleased to hear your reaction to these issues

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stayed three nights every thing was excellent.

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Excellent hotel with personal service

We stayed here for a two night break to celebrate our 51st wedding anniversary. The staff were friendly and helpful. The food was excellent and the general ambience was good. We would stay again.