ok for business

The menu & service were poor for a luxury hotel and there were No cupboards or drawers in room
for clothes for a longer stay than a day or two. Rooms were very clean & comfortable.

Lovely hotel, nice location.

Very nice hotel. spacious rooms, nice restaurant in quiet location. Friendly staff and nice restaurant.
The only negative is paying for parking, which was unexpected and should be part of the cost of hotel as unable to park anywhere nearby.

Comfortable hotel with excellent customer service

We thoroughly enjoyed our two nights in the Burnside hotel. Our room was spotlessly clean, warm and comfortable with a huge bed and two chairs. The staff were all very friendly and helpful. The food was excellent and we had delicious meals both nights and a great breakfast. We had booked a package deal which was excellent value for money.

The hotel is very close to Ann Hathaway's cottage (which sadly wasn't open) it is a 15 minute stroll into Stratford. We would recommend the MAD museum.

An extra plus for us was there was a Catholic church a few minutes walk away.

Enjoyable, but

We had a very nice stay at the hotel, the room was very comfortable, well decorated and maintained to high standard. The shower was one of the most powerful we have ever come across. The staff were very nice and always helpful not to sure about the saddles at the bar though. We ate at the hotel for two of the three nights and the food was of a high standard. If you don't mind a 20 minute walk it's ideally located for the town. But most of it is through alleyways. The only downside was being charged to park our car, I've stayed at numerous hotels of varying standards over the years and have never been charged as a resident. I'm sure its in the small print and perhaps all the hotels in the area do it but after spending well over 500 at the hotel to be charged a further 15 for 3 nights stay left a sour taste.

Beautiful hotel within walking distance of Stratford.

Overall very good value for money. Beautiful room and lovely friendly staff. Only criticism is having to pay for the car parking. It is a hotel car park and should be part of the total cost. It was a private car park not a public car park.

Great hotel with fantastic staff, well prepared food and extremely clean bedrooms and hotel.

Spring break

My husband and I enjoyed 2 nights dinner, bed and breakfast at the Burnside Hotel. We stayed in an Executive King Room which was very comfortable and tastefully furnished. Breakfast was cooked to order and there was plenty of choice. We didn't mind the walk into Stratford and Anne Hathaway's cottage is close by.
What made our stay memorable were the members of staff. Nothing was too much trouble and they were so friendly and helpful. A real asset to the hotel.

Couldn t of asked for more

On arrival we were greeted by friendly staff Member Lucy, very helpful and accommodating. Showed us personally where our room was and asked if we would like a drink.
Room was beautiful, decorated to a high standard, bed very comfortable and shower certainly made u feel refreshed.
Honestly we can t thank the staff and hotel management enough, all were very polite and nothing was ever to much to ask.
Bed made and room cleaned every morning to a high standard and drinks left.
The whole experience of our short break was outstanding, we definitely would go back as it s situated perfect to town, yet peaceful and quiet in the evenings to relax.
Highly recommended without hesitation, Thankyou to all the staff.