Lovely place for short break

All staff friendly and helpful., did they best to accommodate our needs.
Good selection of items for breakfast menu.
Spa facilities were clean and tidy, and very good.
Bedroom was spacious, clean and tidy, and quite warm - our heating was on, which was needed
for the time of year we visited. For the future - consider double glazed windows and mini fridge.

Lovely large well maintained grounds and gardens.

Would recommend.

Review

There was a long wait at reception when arrived.
The bed was not at the standard expected as ir was 2 singles pushed together and kept seaparating leaving a gap .. not what is expected of a double / king room.
The bathroom floor and carpet outside was also very slippy for some reason and a couple of times nearly fell

The food was very good at the meal and the spa was also lovely. Apart from the two issues above we would like to return

Good weekend away

This deal was a very good offer, the hotel was relaxing, and welcoming. Lovely that the dog could come into the bar with us. The rooms were comfortable, dinner was ok, breakfast was nice, the late checkout was a bonus, would visit again.

2 night break

The hotel is an imposing building set in a beautiful landscape, very near to Stratford-on-Avon. The staff were friendly and helpful. Our double room was clean and warm with tea-making facilities. The spa is modern, with pool, jacuzzi, steam room, laconium and sauna. Towels are provided. Breakfast, both hot and cold, was plentiful. The restaurant food was also of high quality. If I had to quibble about anything, it would be lack of information regarding the spa. It is in a separate building, so you have to walk outside to get to it. Also you need 1 for a locker key, which would have been useful to know. Other than that we had a lovely relaxing weekend, and would definitely stay there again

Good value, spa break

This was a lovely spa hotel in a beautiful setting.
The room was acceptable for a 1 night break but it had no view (looked out over the air con units and bins. The room was very warm even when the air con was on. The room window did not open. The decor was dated and cluttered with too many chairs.
Despite our disappointment of the bedroom the package was excellent value for money and the spa use was good despite the footbaths & inside jacuzzi being out of action.
The close proximity to Stratford made it an excellent location with a short walk along the river path into the town. Ample free parking was an added bonus.

Weekend break

Overall would like to say our stay was lovely
Was our first weekend away with my boyfriend.
The grounds are beautiful ,our room was big and spacious
Excellent location to Stratford upon Avon centre
Staff were very nice and friendly
We arrived early and was able to use spa but the spa is tired and many things not working or broken
Pool was cold jacuzzi should have been warmer and the indoor jacuzzi was not working neither was foot spas . The tiled beds should have been heated
And I cut my finger trying to open the hot shower out side the sauna area as tiles bare broken around the tap .
Also you would think they would give you a robe as part of the hotel deal as we had to get dressed to go back to our rooms
Our deal was very good and they allowed us to change the bottle of presseco to bottle of wine
We also got to use the spa on day we checked out which was nice
Would definitely recommend and hopefully there will be improvements to spa facilities for next guess

RELAXING BREAK

Had i known it was a Best Western Hotel i would not have booked it.
The building and grounds are magnificent but as mentioned, being a Best Western, it attracted a lower class of customer.
It took 20 minutes to check in.
The restaurant staff were attentative, friendly and efficient. The food choice and quality was excellent.

Lovely setting and location

The deal was good but unfortunately on arrival, we were told the spa facilities would not be available until the following day. This was very disappointing as we had received no information about this. We had booked this deal for a special birthday celebration so it was spoilt. The hotel room was clean and the food in the restaurant was good. Prices for drinks in the bar was high. Lovely grounds and setting.