Not a 'luxury hotel', stayed in better Premier Inns!!!

Situated in middle of town centre. Reception area frequently unmanned. Dining is in pub across alley. Dinner service was not the best, waited ages to be offered a menu. Food was good but a very long wait. Our room was okay but very badly let down by ill-fitting bedding. The quilt did not even cover the bed and the sheet, again, did not cover the bed meaning it did not come to edge of bed leaving mattress totally exposed on edge and side of bed, really bad.

Great short stay hotel

A very welcoming coach house hotel, the room was clean and tidy with plenty of space.
Long stay parking just down the hill is only 7 min away. A nice central location for visiting the local area shame we only booked a couple of nights.We shall be back .

Warm welcome

We arrived at the hotel and greeted by a young mam called Will. He was happy and helpful, our room were very clean.
We ate in the evening with our friends that were saying in another room. The food and service was very good as was the breakfast in the morning. Even the man from Dudley ( whom we forgot to ask his name) was nice and super friendly. Definitely recommend anyone staying their.

Good location, excellent restaurant

Enjoyable visit. Particularly impressed by the standard of customer service in the restaurant - such a polite and articulate staff, a wonderful change from the frequent experience in most places of untrained kids who keep saying "no worries" or "Whaddya want?" And the food was excellent.

Food was very good staff were excellent

Lovely hotel for a weekend break

Great hotel in the centre of a charming town of Tetbury, very helpful staff, nice room, and good food

I was disappointed in the room we were allocated. I had booked a superior double room but was told at check in that my requested room was not available. Instead we were allocated a small room on the top floor with a sloping ceiling and attic windows. the room was clearly not superior. Also we were not offered tea and cake on arrival as promised. I was not offered a reduction on the price which should have been offered as I did not get what I had paid extra for. perhaps you could sort that out for me.
We did enjoy the restaurant and most of the staff we very friendly.
I look forward to your response.

Good, but shame about the duck!

The restaurant would have rated highly, but that's the toughest duck we've ever eaten !