Overnight stop off

Very good welcome although slightly disconcerting reception desk in the restaurant area.Shown to our room by a very helpful young lad.Room was an annex with loads of space and clean and comfortable but the bathroom (wet room) needs a complete upgrade although it was functionable.Restaurant was informal and food lovely.Full marks to the young restaurant team ,who were exceptional .
Lower marks for the outside areas which considering that the hotel ia a wedding venue desperately needs the help of a gardener.
We would definitely stay here again inspite of my negative comments above.Friendly,welcoming and comfortable plus excellent value.

No review title

Relaxing midweek break

A welcoming ambience. The staff were both friendly and helpful and the rooms clean and well presented with plenty of space, comfortable beds and, in our case, an excellent position opposite hotel amenities: reception, restaurant and lounge area. The stay was only spoilt on the first day by lack of heating in the room and bedroom. This was later switched on but unfortunately was off in the morning. Thankfully this was rectified on the second day.

ENJOYABLE STAY

Pleasant country hotel. Room was warm and comfortable with large bathroom with separate shower, huge bed and good amenities. The food was excellent, and the waitress friendly and helpful.

Pleasant stay

A pleasant stay. The staff was very kind and helpful. The room was nice and spacious. The king size bed was really comfortable, we slept very well. The bathroom is the one thing that could be improved, it's a bit tired. The dinner was excellent, really high standard. Our OffPeakLuxury package which included dinner and breakfast was excellent value for money.

Good hotel good staff good food

Excellent hotel for older people with very good restaurant

Good but.....

On arrival we were shown to a small room with a double bed (although we had stipulated we wanted twin beds) which seemed to be more suited to a room for a junior live-in member of staff (i.e. not at all luxurious). On complaining we were informed that the hotel had not received any notification from Offpeakluxury regarding our wish for twin beds, and that there wasn't any other room available. Fortunately the duty manager was somehow able to sort it all out and we were given a decent-size room with twin beds. If that had not happened, I would have phoned offpeakluxury and demanded a refund.
The only other thing was the tea and coffee were poor. Otherwise it was all quite good.

Excellent short break

Booked at short notice for a couple of nights, excellent location for visiting Wiltshire. Building itself very attractive but room was rather tired. Food was very good quality and well priced and the service was excellent. Staff very friendly and helpful.