Just can't give it 5 stars (out of 5).

The hotel was lovely. The hotel staff was great but the kitchen staff could use a little more training and attention to details. I had to ask for things more than once and sometimes I just gave up. But more importantly, the food was way below par for a place of this caliber. It was like eating off from a poolside menu with very basic far even for dinner. The price for the package included the basic fare but when you really wanted what I felt was 'standard' for this class of hotel the prices were outrageous.

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Really wonderful hotel.

Very pleased with the whole experience. I chose a room in the original house, from previous reviews I was a little concerned about it being dated.
Our room was maybe a little old fashioned and some areas needed some tlc, paint touching up etc but it was clean, comfortable and very spacious.
The staff all so friendly and welcoming.
The taste of the season was such a wonderful selection of courses.
The pool and outdoor spa were great and we were lucky enough to have the place almost to ourselves.

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The negatives where the drinks where very expensive, and you could only use the Spa for free if you booked a treatment, otherwise it was 15.00 per hour.
The positives where the food and service which was of a higher standard then Michelin star restaurants which we had recently visited. The Spa was also very impressive.

Enjoyable stay

Enjoyable one night stay. All staff were helpful, friendly and polite. We had a room in the Spa building which was very comfortable. My wife has some mobility issues and the hotel suited her well-the room in the Spa was easily accessed and nearby parking made life much easier.
Breakfast and dinner were both excellent. Some imaginative and tasty, well presented dishes.

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Lovely hotel but shame we stayed in the Spa annex

Everything was what you would expect from a Relais & Chateau hotel. Good service and exceptional food. The only complaint was our booking didn t make it clear we would not be staying in the main hotel but a Spa facility a short walk away. Probably ok in the summer but picking your way through puddles to get to the restaurant in the evening left a lot to be desired