Beautiful hotel random restaurant billing

Wonderful spa break with old school colleague luxurious and relaxing- only random thing was we were in dinner bed and breakfast and one evening we signed for dinner bill and another we paid cash for any extras over the 30 pp allowance because they said we can t pay cash . ?? Each daily dinner bill added at least 8 service per night and one night we were first in and there was no fresh veg for side to go with the beef cheek so they charged 4.50 for a few crushed peas in a ramekin. Soon took them off the bill though after I queried it. Haha the bill was Approx 82 they took of the 4.50 and bill came back at 91. Yep you guessed it they d forgotten to whack on service. Very random billing. Food was excellent throughout and wonderful staff. Just a few random things.

Two night break

We stayed at Mallory Court Hotel & Spa for a two night leisure break. The hotel rooms are individual, lovely and very clean and the facilities are good. The staff were exceptional with attention to customer service and satisfaction. The hotel restaurant is only open on a few evenings each week and we were pleased to be able to experience the tasting menu on one of our evenings. The food was excellent. Breakfast was extensive and very enjoyable. We didn't use the spa but we looked around and it looks a very nice area. If we had more time we would have used the facility. Overall we enjoyed a lovely time and would be happy for a return visit.

Beautiful Hotel, great location

Just stayed one night including DB&B as it was near some National Trust properties and Warwick Castle. Our room was fabulous. I booked my wife some treatments in the Spa and the staff were very accommodating and she was able to change her treatments. We had a snack in the Spa restaurant and although the food was tasty the service was a bit haphazard and not everything on the menu was available. The grounds are amazing with beautiful gardens. The evening meal did not disappoint and was cooked to perfection. The staff were extremely friendly, knowledgeable and professional and made you feel special. They are a credit to the hotel. Overall we loved the place.

Great weekend

Great week end in beautiful place
Lovely restaurants
Relaxing place
And central location
Would recommend

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Two people stood out
Eleanor in the spa cafe
Lucy on reception
An excellent weekend away

Lovely hotel

Rooms were lovely and spotlessly clean.Nice touches in the room with dried fruit in little pots and water with lime cordial. Food in the brasserie was delicious. Only criticisms were the breakfast in the spa cafe and breakfast ordered with room service didn't have much of a choice and was served without condiments. Also we expected the spa to have more facilities .It just had a sauna,steam room and pool which is standard. The only extra was an outside jacuzzi and sauna.  We would have felt ripped off if we had had to pay the 25 entrance fee. Other than that would recommend the hotel,on the whole it was lovely.

Lovely stay

Stayed overnight had a lovely dinner with some old friends to celebrate their anniversary, we had a wonderful evening of laughter, drinks and really nice food served by friendly and helpful staff.

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