Ellenborough Park Hotel

5 star luxury country hotel & spa near Cheltenham

Member since 2016

Tier four

From £158.50 pppn for a 5 night stay
to £252.50 pppn for a 1 night stay

View Special Offers Find Offers

Ellenborough Park Hotel Reviews

Cheltenham, Gloucestershire, GL52 3NJ

Customer service:

Rooms:

Restaurant:

Spa:

Location:

Value for money:

Ellenborough Park Hotel

60 reviews, sorted by Date Rating

No review title

Anon, stayed: November 2020


Overall Rating:

Room(s):

Restaurant:

Customer service:

Location:

No review title

Anon, stayed: November 2020


Overall Rating:

Value for money:

Restaurant:

Location:

Room(s):

Customer service:

No review title

Anon, stayed: July 2017


Overall Rating:

Location:

Room(s):

Customer service:

Value for money:

Restaurant:

Special Birthday Celebration

AW, Worcestershire, stayed: February 2017

My wife & I stayed for 2 nights to celebrate her 70th birthday and we were not disappointed. The whole package was perfect, accommodation, service and meals in bistro & restaurant were excellent.We did however have to remind them to send up our welcoming glass of champagne to our room but this was a minor niggle. She enjoyed her facial in the spa and the late check out was much appreciated.



Ellenborough Park Hotel says...

Dear Mr Wood,

Thank you for your feedback following your recent stay at Ellenborough Park.
We are delighted to hear that you enjoyed your stay and that your wife's birthday celebration was a success!

We will certainly revisit the delivery of the welcome glass of champagne, and thank you for mentioning this in order that we may rectify any shortcomings in our training or procedure.

We hope to welcome you back to Ellenborough Park soon.

Kind Regards,

Elizabeth Fortin
Reservations Supervisor
Ellenborough Park

Overall Rating:

Spa:

Location:

Customer service:

Room(s):

Restaurant:

Value for money:

  • Would stay here again

Lovely Weekend Break

Anon, stayed: December 2018

My Partner and I stayed here the weekend prior to Christmas and had a lovely relaxing time. Very helpfull staff, great food and the room was lovely. Recommended.



Overall Rating:

Value for money:

Customer service:

Location:

Restaurant:

Room(s):

Spa:

  • Would stay here again

Relaxing luxurious break

SP, Northamptonshire, stayed: January 2020

Staff were very friendly and helpful. We had a classic room which was very large and comfortable. The car transfers to Cheltenham racecourse were very much appreciated. The food was delicious in the Horse box restaurant & service very good. Beautiful hotel in a beautiful setting.



Overall Rating:

Restaurant:

Room(s):

Location:

Customer service:

Value for money:

  • Would stay here again

Fantasic hotel

PT, Berkshire, stayed: February 2019

Fantasic hotel. Really deserves the five stars. Great service



Overall Rating:

Location:

Value for money:

Customer service:

Restaurant:

Room(s):

  • Would stay here again

Perfect for a Night Away

Anon, stayed: May 2019

As a brief escape from the kids, the hotel was perfect - we arrived early on Sunday and were able to enjoy the newspapers and a coffee in peace; we then used the spa, great treatments and given its small size much more personal than most; all the staff and service we received was of a good quality and delivered with a smile; the food was of a good quality throughout (both the bar and the main restaurants); we had certain other requests that were all dealt with swiftly and without fuss



Overall Rating:

Room(s):

Location:

Restaurant:

Value for money:

Customer service:

Spa:

  • Would stay here again