Bowden Hall Hotel

4-star country house hotel in the Cotswolds countryside

Member since 2018

Tier four

£82.50 pppn
for a - to 1 night stay

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Bowden Hall Hotel Reviews

Upton St Leonards, Gloucestershire, GL4 8ED

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Bowden Hall

409 reviews, sorted by Date Rating

Friendly reception

BG, stayed: January 2024

We were comfortably accommodated but it is a shame that a hotel of this standard has no lift, which is why my group would not come again.

I would very much like to praise the staff of offpeakluxury/countrybreaks. They are all so friendly and helpful, especially in dealing with queries for disabled guest. It is a delight to make a phone call and be answered by a real person who takes every effort to help.



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Excellent Luxury Stop Over

GH, Hampshire, stayed: January 2024

Had a long drive to undertake and decided to split it over two days. This hotel was a a good mid point and had good reviews. It more than met my expectations. The reception was welcoming, room was clean and tidy and the food was excellent both the evening meal and breakfast. The hotel was also nice and warm throughout despite being very cold outside. Will stay again.



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  • Would stay here again

a break a way for the new year

Robert, Kent, stayed: January 2024

nice stay away only thing that let it down was same menu for the three nights we stayed their but overall a good break for the new year



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  • Would stay here again

Excellent Hotel

GC, Devon, stayed: January 2024

My wife and I had a very enjoyable break at Bowden Hall - a very comfortable hotel with good food and extremely friendly staff . Particularly the ladies at breakfast each morning - bright, cheerful and nothing was too much trouble. We ll be back.



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  • Would stay here again

Nice surprise

Daniel G, CARMS, stayed: January 2024

Room was nice but restaurant was a real surprise as it was excellent



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Bowden Hall Hotel

David A, Northamptonshire, stayed: January 2024

The weekend was relaxing. The Hotel was in an excellent setting and the staff were very friendly and helpful. However We were extremely disappointed with the evening menu. The choice was no better than the average pub menu, very limited and several were not available even as early as our second night. It would appear that the kitchen had not catered for the number of guests at the hotel .Sadly we will not be returning.



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No review title

Alan, Lancashire, stayed: February 2024


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  • Would stay here again

Lovely location, friendly staff, cleanliness of rooms disgusting

Michelle D, Hampshire, stayed: February 2024

The hotels location and staff was excellent the food from the restaurant absolutely amazing, but unfortunately is let down by the cleanliness of the room,
Room 1, walk in to a stench of wet dog.
Room 2, big patch of blood on quilt, which cleaners tried to hide with a throw.(contamination and disgusting).
Room 3, dirty hair brush left in draw with more hair on it than a German shepherd.



Bowden Hall Hotel says...

Thank you for taking the time to share your recent experience at our hotel. While we are pleased to hear that you found our location excellent and enjoyed the food at our restaurant, we are deeply sorry to learn about the cleanliness issues you encountered during your stay.

Please accept our sincerest apologies for the unacceptable conditions you encountered in the rooms you mentioned. This falls far below the standards we strive to uphold, and we understand the frustration and disappointment it must have caused.

Rest assured, we have immediately addressed these issues with our housekeeping team to ensure that such lapses in cleanliness do not happen again. We are conducting a thorough review of our cleaning procedures and protocols to prevent similar incidents in the future.

Additionally, we have taken corrective measures to ensure that Room 1 no longer has any unpleasant odors, Room 2's bedding has been replaced and thoroughly inspected, and Room 3 has been deep-cleaned and inspected for any overlooked items.

We deeply regret that your experience was marred by these cleanliness concerns and assure you that we are taking this matter seriously. I believe that my Operations Manager addressed your complaint at the time with complimentary evening meal on your second night.

Once again, we apologize for the inconvenience and thank you for bringing these issues to our attention.

Kind regards

Gavin

General Manager

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