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A welcome break!

We booked a three night package with dinner on night one, champagne in the room on arrival and afternoon tea. The COVID compliance arrangements, while being tedious, worked well. The menu was varied although a bit lacking in fruity desserts. The staff were always cheerful and helpful. Despite being close to the M5 it was very quiet in the bedroom and around the hotel generally.

Good hotel, poor restaurant

Stopped here for two nights. The room was clean and comfortable.
This is a lovely hotel, badly let down by the kitchen/restaurant.
Our meal was booked for 19.30. Dirty cutlery, not all starters available. Ordered the mains, but no burgers available leaving little choice. 10 minute wait for Parmesan for the pasta dish. 15 minute wait for the dessert menu after being asked if we would like to see it.
This table booking was at 19.30. I dread to think what diners with a later booking were offered. Needless to say we did not eat in the restaurant on the second night. Other guests complained about mouldy bread.
Staff acted like the sugar police. You only had one sugar sachet (placed inside the cup for some reason) and when you asked for more you were usually offered another one sachet.
Glad to say that my 6.75 overspend was not charged to my card.
Lovely hotel, but won t be returning.

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Excellent, friendly staff

Thank you for our recent stay. The staff were the outstanding feature of this hotel; hard working, courteous and helpful.

Amazing staff

Feeling right from the start is that the staff cannot do enough to help you and make your stay as enjoyable and relaxing as possible.

A delightful long weekend

A lovely hotel complemented by the Champagne on arrival, the afternoon tea during our stay and the 20% discount on two of the three dinners we had during our stay.

We found all the staff utterly charming and considered all of them to be a significant asset in our review to the hotel General Manager/

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