The Swan at Bibury

Beautiful location, hotel very comfortable, staff efficient and helpful, food in bar good. Enjoyed a relaxing stay in good situation for sightseeing.

Birthday weekend?

A bit disappointing. COVID restrictions not really explained and found out from experience about lack of room servicing (making own bed, doing own washing up etc, a bit much at 215+ per night). Breakfast excellent with good service, but dinner disappointing with limited menu and haphazard service. The ambiance of the dining room was just absent, poor decoration and garish flooring did not fit with the gourmet approach they aspire to.
My wife s birthday went past entirely un-noticed and no effort was made to recognise it!
Girl on reception was very pleasant, as were some of the dining room staff but overall it didn t constitute a great experience!

Short break

We thought the room was on the small side. Checking in and out was awkward as they initially couldn t find our reservation and they were looking at the wrong sheet. Checking out they charged us for a meal which was included in our deal so good that we checked it carefully. We were charged rather a lot for tips but didn t change it.

A review of the Swan hotel

Due to a wedding taking place at the time, the hotel was extremely noisy (children running around the hotel) and lacking supervision. If you are wanting a quiet Weekend awaythis is not the place to visit.

Nice but hidden charges

Nice hotel nice room but woken by nose from staff below wouldn t have expected this having payed extra for the room also been change a service charge for nothing extra assumed booking dinner,bed, and breakfast with you all we had to pay for we drinks.

Super location in Bibury but beds could be much better

Location in Bibury is excellent, a quintessential Cotswold village with loads of charm. Nice room and excellent bathroom, let down by the uncomfortable and very squeaky bed.

The Swan Bibury

Parking was a lottery, first come first served. Checking in was simple, but the reception area was untidy and needed decluttering.
The room was clean, but needed updating and decorating. The en-suite bathroom was clean and well appointed, but very difficult to access the shower which was over the bath.
We had booked dinner, but the food quality was dreadful. In all fairness, when we complained, we were offered an alternative, but the cost was reimbursed. Such a shame for this class of hotel.
Breakfast was excellent and far superior to dinner t he previous evening.

Enjoyable stay

Overall the hotel lived up to expectations but I have down rated the bar and restaurant as overall they were poor. Firstly the impression is more like a motorway service station in appearance rather than an up market bar and restaurant. Secondly the way the staff were organised left much to be desired. When you were allocated a table there was no one member of staff looking after you and as a result no one knew what you had asked for or what you were waiting for resulting in poor service. The quality of the evening meal was right up there where I expected it to be but the meals at breakfast were very poor quality, overcooked, elements cold and as a result we only had a cooked breakfast one of 3 mornings.