Satisfactory visit

A welcome change to the hubbub of town living.

2 Glorious Cotswold April days as a birthday treat

Beautiful location
Friendly helpful staff
Comfortable room
Excellent meals
Another Cotswold Gem

Beautiful view!

We had a lovely two night stay. The room overlooked the beautiful bridge and river. The staff were great and made us feel welcome. Thank you to all at The Swan.

Overnight stay

One night stopover to see Bibury. Beautifully located hotel in a stunning setting. Immensely friendly, courteous and respectful staff at all points of contact. Decor was nicely appropriate for the age of the hotel albeit tired in places however the experience overrides all of that.
The room was so quiet and tranquil though a little hot being at the top of the building on a hot day and the windows don't open far. I think we'd book a larger room next time.
The food was very tasty, well cooked and plentiful.
We will definitely return when next in the area.

Disappointed

Are room was very dark and small we paid 475 for 2nights I really don t think the room was worth that amount . We had a meal in the restaurant we waited over an hour for are main. We were very disappointed.

Cotswolds break

The hotel room was lovely, clean, spacious and great attention to detail. The setting is beautiful and relaxing. However, the restaurant food is very overpriced and over hyped on the menu my 'girolle' mushrooms were just fried mushrooms! The welcome was ok but were told we may have an issue as they wanted a bank card produced which hadn't been communicated to us - made us feel like they were then doing us a favour letting us stay in an already paid for room!

Gone very down hill

Just returned from a short stay at this hotel after visiting a few years ago, this hotel has gone down hill in every department.
Firstly the rooms are very tired and in need of lots of attention, we changed rooms on arrival and then upgraded to the cottage on our last evening. After speaking to a male receptionist who told us no manager was available were very disappointed and did not even want to stay in the hotel, then at the Bar found a very helpful member of staff who then said she would get us the assistant manger, they were actually the best members of staff you had and suddenly another room became available and we were able to swap.This was slightly better.
On our Final night we stayed in a cottage which was much better, but the price tag is much higher, however don't think you will sit outside peacefully as they have installed a large Trailer freezer that makes a buzzing noise 24 hours a day, not relaxing.
Food quality and service was appalling, as was the expensive price in comparison to quality and service. The following evening we opted for the pub up the road and that was great.
You have the foundations to be a fantastic Hotel/ Restauraunt again but are letting yourself down with things that could be easily rectified. you need to send a professional round to stay there a few nights and see what everyone sees and put them right. I am going to put I will not stay here again at the moment but would if you went back to the standards you were a few years ago.

Great Cotswold location

We enjoyed a one night stay at the Swan.

The hotel was very busy when we arrived due to all the visitors that Bibury gets, but the staff coped well and we re very helpful and friendly considering the were rushed of their feet. It was like most hospitality places they needed more staff.